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Service Desk Analyst Courses in Adelaide

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Adelaide?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

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Career Spotlight: Computer Network Professionals

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Service Desk Analyst careers

Looking to kickstart a career in IT? Consider enrolling in Service Desk Analyst courses in Adelaide. These courses are designed to provide you with the essential skills and knowledge required to excel in various IT support roles. With a solid training foundation, you will be prepared to tackle the challenges of the fast-paced IT environment, offering you a stepping stone into a rewarding career.

In Adelaide, numerous respected training providers are offering comprehensive courses for aspiring Service Desk Analysts. Among them, IBC focuses on the Certificate III in Information Technology, while SABT provides an Advanced Diploma of Information Technology. Both of these institutes not only equip students with technical skills but also help cultivate essential problem-solving abilities required for successful IT support roles.

The skills gained from these Service Desk Analyst courses in Adelaide are crucial for various job options within the IT sector. For instance, after your studies, you could transition into career paths like an IT Support Officer or even advance to becoming a IT Manager. Furthermore, positions such as Network Engineer or Cloud Engineer are also viable options that stem from this essential role.

Once you have completed your training, you'll find that the industry is filled with opportunities linked to the Information Technology field. In particular, roles in IT support and IT Networks and System Administration are in high demand, reflecting the continuous evolution of technology. This growing landscape makes it the perfect time to begin your journey in IT.

Investing in your education through Service Desk Analyst courses in Adelaide opens up a myriad of possibilities. We encourage you to explore the training options available through esteemed providers like IBC, SABT, and ACA to help you become a key player in a thriving industry. Gain the recognised qualifications you need today and step into exciting roles such as Security Analyst or Information Systems Manager. The future awaits you in the realm of IT!