How do I become a Service Desk Analyst in Alice Springs?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Alice Springs
The following providers offer Service Desk Analyst courses in Alice Springs, Northern Territory.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you are looking to build a career in the IT sector, specifically as a Service Desk Analyst, there is a range of courses available in Alice Springs that can equip you with the necessary skills and knowledge. The Service Desk Analyst courses in Alice Springs encompass all levels of expertise, ensuring that whether you are a complete beginner or have prior experience, you will find a suitable learning pathway.
For those new to the field, several beginner courses such as the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness) provide foundational skills essential for entering the workforce. Additional options include the Entry to Tech Skill Set ICTSS00109 and the Certificate III in Information Technology (Basic Cloud Computing), both designed to deliver practical knowledge pertinent to modern technology environments.
For experienced learners seeking to advance their careers, the region also offers several advanced courses. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are excellent choices for those wishing to deepen their expertise. Additionally, the Certificate IV in Information Technology (Cloud Computing) offers vital skills in managing cloud technologies, a growing area in the IT landscape.
Upon completion of these courses, graduates may consider various job roles for their next career step. Opportunities include becoming an IT Support Officer, Cloud Engineer, or even advancing to more strategic positions such as Chief Information Security Officer (CISO). For those interested in the technical aspects of support, roles like ICT Support Engineer and Help Desk Support are also viable paths.
In addition to training courses, there are various related fields of study available for further exploration. The Information Technology courses in Alice Springs, along with specialisations in IT Support and IT Networks and System Administration, can complement your Service Desk Analyst training and expand your career opportunities in the tech industry. Investing in your education in Alice Springs can pave the way for a successful and fulfilling career in IT.
