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Service Desk Analyst Courses in Ballarat

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Ballarat?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

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Service Desk Analyst careers

Exploring Service Desk Analyst courses in Ballarat opens a wealth of opportunities for individuals aiming to kickstart or enhance their careers in the information technology sector. With 7 courses available, students can choose from beginner options such as the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness), as well as advanced offerings like the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220. These courses cater to a range of learners, from those just starting out to experienced professionals looking to step up their qualifications.

In Ballarat, VU stands out as a key training provider, ensuring quality education for future Service Desk Analysts. The comprehensive training equips students with essential skills aligned with industry standards. Furthermore, the Information Technology courses available in the local area extend beyond Service Desk Analyst roles, encompassing various fields like IT Support and IT Networks and System Administration. This diverse training landscape helps prepare students for various job roles such as IT Support Officer, IT Manager, and Cloud Engineer.

The array of career paths associated with Service Desk Analyst courses in Ballarat is astounding. Graduates can aspire to fill roles such as Network Administrator, Security Analyst, or even progress to high-ranking positions like Chief Technology Officer (CTO). Embarking on a course in this essential IT domain not only enhances individual career prospects but also contributes significantly to meeting the growing demand for skilled professionals in Ballarat and beyond.