All careers

Service Desk Analyst Courses in Bendigo

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Bendigo?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you are looking to kickstart your career as a Service Desk Analyst, you will find an array of comprehensive Service Desk Analyst courses in Bendigo designed to equip you with the necessary skills and knowledge. Bendigo, located in regional Victoria, is home to several trusted training providers, including Registered Training Organisations (RTOs) that offer programmes tailored to both beginners and experienced individuals in the field of Information Technology. With a total of seven service desk analyst courses available, you're bound to find one that suits your specific needs and career goals.

For those entering the IT sector, the beginner courses available in Bendigo include the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109. These courses are an excellent choice for individuals with no prior experience, allowing you to develop essential IT skills and understanding of the industry. If you are more interested in the basics of cybersecurity, the Certificate III in Information Technology (Basic Cyber Security Awareness) is also available, providing foundational knowledge needed to navigate today’s digital landscape safely.

For experienced professionals seeking to advance their careers, the Bendigo area offers Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220. These advanced programmes delve into more complex elements of IT and equip learners with the practical skills necessary to excel in roles such as IT Support Officer or Cloud Engineer. You may also consider the Certificate IV in Information Technology (Cloud Computing) to specialise in the rapidly growing sector of cloud technologies.

Upon completion of a Service Desk Analyst course, there are multiple career paths you can pursue in Bendigo. For instance, you might progress to roles such as IT Operations Manager or consider specialisations like Security Analyst or Cyber Security Specialist. Additionally, your coursework may open doors to roles as a IT Manager or Network Manager, providing ample opportunities for career advancement in the IT domain.

To ensure you stay ahead in the competitive job market, it’s essential to explore related fields of study such as Information Technology and IT Support. By choosing to undertake one of the many Service Desk Analyst courses in Bendigo, you are making a proactive decision to develop your skills and enhance your employability within this dynamic sector. With the support of local training providers, your journey towards a successful career in IT is just a course away!