How do I become a Service Desk Analyst in Brisbane?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Brisbane
The following providers offer Service Desk Analyst courses in Brisbane, Queensland.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
InTech Institute of Technology
30100
1
Australian Institute of Advanced Studies
40730
1
Queensford College
31736
1
Australian College of Business and Training
40493
1
Federation Academy
52785
1
Spring Hill College
45560
1
Wells International College
90501
1
Albright Institute of Business and Language
45041
1
Griffin College
41501
1
Peach Institute
31822
1
Sydney School of Business and Technology
90438
1
Vibe College
31652
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're looking to start a career in the IT sector, our Service Desk Analyst courses in Brisbane offer a comprehensive introduction to essential skills and knowledge. With a variety of courses available, such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109, you can find a suitable option even if you have no prior experience. These beginner courses are designed to equip you with the foundational skills required to thrive in a Service Desk Analyst role, which is crucial for providing technical support and assistance within IT environments in Brisbane and beyond.
For those with some experience or qualifications, advanced courses such as the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220 are excellent options. These courses delve deeper into the technical and analytical skills necessary for more complex IT problems. Many of these courses are delivered by reputable training providers in Brisbane, including In Tech Institute of Technology and AIBT, ensuring that you receive quality education tailored to industry needs.
The demand for skilled Service Desk Analysts is on the rise, particularly in the vibrant city of Brisbane. Completing a course not only sharpens your technical abilities but also opens the door to various related job roles within the industry. Some popular career paths include IT Support Officer, Network Engineer, and even advanced positions such as Chief Technology Officer (CTO). Each of these roles requires a solid understanding of IT support principles, which can be developed through the available courses.
Aside from the primary focus on becoming a Service Desk Analyst, students can explore related fields of study to expand their horizons. For instance, you can dive into Information Technology courses or specialise in IT Support and IT Networks and System Administration. The foundation laid by these studies will significantly contribute to your success as an IT professional in Brisbane, reflecting the city’s burgeoning tech landscape and the substantial opportunities awaiting you in this rewarding sector.
