
Courses for beginners
There are 4 courses available in Cairns Queensland for beginner learners with no prior experience or qualifications.
Certificate III in Information Technology
- There are no mandated entry requirements.




Certificate III in Information Technology (Basic Cyber Security Awareness)
- There are no mandated entry requirements.


Entry to Tech Skill Set
- There are no mandated entry requirements.

Certificate III in Information Technology (Basic Cloud Computing)
- There are no mandated entry requirements.

Courses for experienced learners
There are 2 courses available in Cairns Queensland for experienced learners with prior experience or qualifications.
Certificate IV in Information Technology
- There are no mandated entry requirements.

Certificate IV in Information Technology (Cloud Computing)
- There are no mandated entry requirements.

Key questions
How can I become a service desk analyst?
To become a service desk analyst in Cairns, you may want to consider completing the Certificate III in Information Technology. This qualification will equip you with the skills and knowledge necessary for a career in this industry.
Are there training providers in Cairns?
You can train to become a service desk analyst by completing a qualification with Upskilled or MCI Institute. Find a course provider near you. Once you make an enquiry, a course advisor will get in touch to discuss your study options and course fees.
What study modes are available?
There are several campuses within the Cairns area that provide service desk analyst training. The nearest campus is located right in the center of Cairns. You can also study a service desk analyst course through online, traineeship learning. Find a course provider that best suits your study needs.
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More about service desk analyst courses in Cairns
Are you interested in starting a career as a Service Desk Analyst? Cairns offers a variety of excellent training opportunities to help you get started or advance your skills in the field. Whether you're a complete beginner or someone with prior experience, you'll find suitable Service Desk Analyst courses in Cairns. With 7 courses available, aspiring IT professionals can choose from both foundational and advanced qualifications to meet their career ambitions.
For those just beginning their journey in the IT world, there are four beginner courses designed to equip you with essential skills. Consider enrolling in the Certificate III in Information Technology ICT30120, which provides a solid grounding in IT fundamentals. Alternatively, you can expand your knowledge with the Certificate III in Information Technology (Basic Cyber Security Awareness) or the Certificate III in Information Technology (Basic Cloud Computing). These courses not only prepare you for a role in IT but also ensure you are well-versed in key concepts and techniques that today’s employers seek.
If you already have experience in the industry and are aiming to level up your qualifications, Cairns also offers three advanced courses tailored to your needs. Pursue the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220 to enhance your expertise. Additionally, the Certificate IV in Information Technology (Cloud Computing) is a fantastic option for those looking to specialise further.
All these Service Desk Analyst courses in Cairns are provided by reputable training organisations, ensuring you receive quality education that aligns with industry standards. One notable provider in the area is FA (Federation Academy), known for its commitment to student success and hands-on learning experiences. Start your journey towards a fulfilling career as a Service Desk Analyst today by exploring the exciting training options available in Cairns!
Further reading


What Skills Does a Data Analyst Need?
25th November 2022