How do I become a Service Desk Analyst in Cairns?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Cairns
The following providers offer Service Desk Analyst courses in Cairns, Queensland.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Federation Academy
52785
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
Are you interested in starting a career as a Service Desk Analyst? Cairns offers a variety of excellent training opportunities to help you get started or advance your skills in the field. Whether you're a complete beginner or someone with prior experience, you'll find suitable Service Desk Analyst courses in Cairns. With 7 courses available, aspiring IT professionals can choose from both foundational and advanced qualifications to meet their career ambitions.
For those just beginning their journey in the IT world, there are four beginner courses designed to equip you with essential skills. Consider enrolling in the Certificate III in Information Technology ICT30120, which provides a solid grounding in IT fundamentals. Alternatively, you can expand your knowledge with the Certificate III in Information Technology (Basic Cyber Security Awareness) or the Certificate III in Information Technology (Basic Cloud Computing). These courses not only prepare you for a role in IT but also ensure you are well-versed in key concepts and techniques that today’s employers seek.
If you already have experience in the industry and are aiming to level up your qualifications, Cairns also offers three advanced courses tailored to your needs. Pursue the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220 to enhance your expertise. Additionally, the Certificate IV in Information Technology (Cloud Computing) is a fantastic option for those looking to specialise further.
All these Service Desk Analyst courses in Cairns are provided by reputable training organisations, ensuring you receive quality education that aligns with industry standards. One notable provider in the area is FA (Federation Academy), known for its commitment to student success and hands-on learning experiences. Start your journey towards a fulfilling career as a Service Desk Analyst today by exploring the exciting training options available in Cairns!
