How do I become a Service Desk Analyst in Canberra?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Canberra
The following providers offer Service Desk Analyst courses in Canberra, Australian Capital Territory.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Mid City College
45100
1
Canberra Business and Technology College
40882
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
Are you looking to advance your career in Information Technology? Enrolling in Service Desk Analyst courses in Canberra is an excellent first step. These courses are designed to equip you with the essential skills and knowledge needed to excel in the growing field of IT support. As organisations increasingly rely on technology for their operations, trained specialists are in high demand, making this an opportune time to consider a career as a Service Desk Analyst.
In Canberra, these courses cover vital topics ranging from technical troubleshooting to customer service and problem resolution. Participants will gain a comprehensive understanding of IT systems, which can also be beneficial for related fields such as IT Support or IT Networks and System Administration. With practical training from Registered Training Organisations (RTOs) recognized for their excellence, students will find a curriculum that blends theoretical knowledge with hands-on experience, ensuring they are workplace-ready upon completion.
In addition to the skills gained from Service Desk Analyst courses, pursuing this career path can lead to various related roles in the tech industry. Graduates may find themselves drawn to positions such as an IT Support Officer, Cloud Engineer, or even an IT Manager. This interconnected nature of IT roles allows for career mobility and the chance to explore different avenues within the technology landscape.
Canberra presents a robust job market for IT professionals, with many businesses and government departments actively seeking skilled Service Desk Analysts. As you consider your future, bear in mind the diverse opportunities available locally. By completing your training in Canberra, you will be positioned not just as a candidate, but as a sought-after professional ready to make an impact in your organisations.
Ultimately, taking the leap to enroll in Service Desk Analyst courses in Canberra can be transformative for your career. With the backing of reputable training providers, you will earn industry-recognised qualifications and the confidence needed to thrive in a fast-paced environment. Don't miss out on the chance to start your journey in IT today!
