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Service Desk Analyst Courses in Geraldton

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Geraldton?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Geraldton

The following providers offer Service Desk Analyst courses in Geraldton, Western Australia.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Central Regional TAFE
52789
1

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

All service desk analyst courses

Service Desk Analyst careers

If you're looking to advance your career in Information Technology, the Service Desk Analyst courses in Geraldton are an excellent starting point. With a variety of courses available, learners can choose from beginner options like the Certificate III in Information Technology ICT30120 and the Certificate III in Information Technology (Basic Cyber Security Awareness). These courses are designed for those without prior experience, equipping students with fundamental skills needed in today's tech-driven environment.

For those with prior qualifications, advanced learners can enhance their skill set with courses such as the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220. These qualifications help prepare you for various roles in Information Technology, including positions such as IT Support Officer and IT Manager, among others.

Centrally located in Geraldton, training providers such as CR TAFE deliver these specialised courses. Whether you’re looking to start your journey with foundational courses or upgrade your skills with more advanced qualifications, the options available in Geraldton ensure you're well-equipped for the competitive job market.

Additionally, understanding related job roles is crucial for career progression. Explore opportunities such as Cloud Support Technician or Security Analyst that are vital in supporting businesses today. For individuals interested in networking and systems, paths like Network Engineer and Systems Administrator open avenues for professional growth. Delve into the array of IT Support and IT Networks and System Administration courses to discover how to tailor your learning experience effectively in Geraldton.