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Service Desk Analyst Courses in Gold Coast

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Gold Coast?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

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Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're seeking to kick-start your career in the IT industry, the Service Desk Analyst courses in Gold Coast offer a fantastic opportunity for learners at every stage. With a selection of **beginner courses**, such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109, you can gain essential skills and knowledge to prepare you for entry-level positions. For those interested in specialised topics, short courses like the Certificate III in Information Technology (Basic Cyber Security Awareness) or Certificate III in Information Technology (Basic Cloud Computing) are also available.

For learners with some experience looking to advance their knowledge, Gold Coast also boasts a range of **advanced courses**. The Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 cater to those aiming for higher-level roles within the IT sector. Additionally, the Certificate IV in Information Technology (Cloud Computing) provides specialised knowledge essential for today’s tech-driven environment.

The variety of **training providers** in Gold Coast ensures you have access to quality education tailored to your learning needs. Reputable institutions such as In Tech Institute of Technology, AIBT, and Vibe College are dedicated to delivering comprehensive training that prepares students for successful careers as Service Desk Analysts. Discover the perfect course for you by exploring the full range of Service Desk Analyst courses in Gold Coast available on this page: https://www.courses.com.au/career/service-desk-analyst/gold-coast.