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Service Desk Analyst Courses in Griffith

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Griffith?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

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Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

Are you looking to kick-start your career in the tech world? Our comprehensive selection of Service Desk Analyst courses in Griffith is designed to provide you with the skills needed to thrive in this dynamic field. With a growing demand for IT professionals, Griffith can offer exciting opportunities for those looking to pursue roles in information technology, from IT Managers to IT Support Officers.

The Service Desk Analyst role serves as the frontline of IT support, helping users resolve issues and providing a vital link between technology and its users. With 7 specialised courses available in Griffith, you can tailor your learning experience to meet your career goals. Whether you’re interested in advancing your general IT knowledge or focusing specifically on IT Support or IT Networks and System Administration, there’s a course for you.

Exploring a career as a Service Desk Analyst opens doors to numerous related positions. As you gain experience and qualifications, you might find yourself transitioning into roles like Network Engineer or Cloud Engineer. With the rapidly evolving tech landscape, skills acquired from our Service Desk Analyst courses can lead to high-demand positions such as Security Analyst or even Chief Technology Officer.

Griffith is home to vibrant industries that require skilled IT personnel, and these courses can prepare you for roles that blend technical expertise with problem-solving abilities. Not only will you learn the fundamentals of IT support, but you'll also develop the core competencies needed to advance in roles such as Infrastructure Architect or IT Specialist. This broad foundation ensures that you are well-equipped to meet the challenges of an ever-changing workplace.

By enrolling in the Service Desk Analyst courses in Griffith, you will be taking the first step towards a fulfilling career in IT. These courses are recognised by industry bodies and delivered by qualified training providers, making them a worthwhile investment in your future. Don't miss this opportunity to enhance your career prospects in a thriving location like Griffith!