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Service Desk Analyst Courses in Gympie

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Gympie?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're looking to embark on a rewarding career as a Service Desk Analyst, the range of Service Desk Analyst courses in Gympie offers numerous opportunities to gain the necessary skills and qualifications. From beginner options such as the Certificate III in Information Technology ICT30120 to more advanced courses like the Certificate IV in Information Technology ICT40120, learners can choose a path that suits both their current experience and future ambitions. These courses not only provide foundational tech skills but also important areas like basic cyber security and cloud computing, all aimed at preparing you for the ever-evolving IT industry.

Taking a course in Gympie can significantly enhance your employability in various IT job roles. Graduates from these programs often move into positions such as the IT Support Officer or even advance to roles like Cloud Engineer. With the technology landscape rapidly changing, professionals who are trained in new methodologies can find exciting career paths, including roles like Security Analyst or Network Manager. The expertise gained from the various Information Technology courses available in the Gympie region is essential for anyone looking to succeed in the field.

Moreover, the industry links that these Service Desk Analyst courses in Gympie provide mean that you are not just receiving an education, but also preparing yourself for the demands of real-world IT environments. As you acquire skills in areas like IT support, networks, and system administration, you become a more competitive candidate for a variety of roles including Computer Systems Engineer or IT Operations Manager. Don’t miss the chance to upskill and begin your journey towards a fulfilling career in IT right here in Gympie.