How do I become a Service Desk Analyst in Mackay?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Mackay
The following providers offer Service Desk Analyst courses in Mackay, Queensland.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you are looking to kickstart your career in IT, consider enrolling in one of the many Service Desk Analyst courses in Mackay. Whether you are a beginner with no prior experience or an experienced learner seeking advancement in your career, Mackay offers a range of courses tailored to fit your needs. For those starting out, the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 are among the popular choices that equip you with essential skills for the IT landscape. You can also explore the Certificate III in Information Technology with specialisations like Basic Cyber Security Awareness and Basic Cloud Computing to gain a foothold in today's technology-driven world.
For those who already possess some qualifications or experience, advanced options such as the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are available to hone your expertise further. These Service Desk Analyst courses in Mackay will not only enhance your technical abilities but also prepare you for higher-level roles within the IT sector. Upskilling through these reputable courses can lead you towards exciting positions such as an IT Support Officer, Cloud Engineer, or even an IT Manager.
In addition to the courses, interested learners will find valuable information on various related job roles in the IT industry. You could explore pathways that lead to positions like the Chief Information Security Officer (CISO) or Infrastructure Architect. With so many options, you can carve a niche for yourself in fields that you are passionate about. Consider looking into the IT Support Officer role or aim for the advanced career of a Cloud Architect to see where your career could take you.
Choosing the right course can set the foundation for a successful career. Take the leap into your future by browsing the Service Desk Analyst courses in Mackay today. With 7 courses to choose from, each providing a unique learning experience, you’re sure to find a programme that suits your career aspirations. Equip yourself with the skills needed to excel and make a mark in the dynamic IT field, right here in Mackay.
