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Service Desk Analyst Courses in Maitland

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Maitland?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

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Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're looking to kickstart your career in the tech industry, our Service Desk Analyst courses in Maitland are an excellent choice. This vibrant regional hub in New South Wales offers a wide range of training options tailored for both beginners and experienced professionals. With seven courses available, including fundamental certifications, such as the Certificate III in Information Technology ICT30120, you can build a solid foundation in IT support and service desk operations.

For those starting their journey, courses like the Certificate III in Information Technology (Basic Cyber Security Awareness) and the Entry to Tech Skill Set ICTSS00109 provide essential skills in technology and cybersecurity. These beginner courses are designed for individuals with no prior experience and offer supportive learning environments. If you wish to extend your expertise, consider advanced qualifications such as the Certificate IV in Information Technology ICT40120.

Education providers like IBC deliver top-notch training in the Maitland area. Their Advanced Diploma of Information Technology is particularly well-regarded, ensuring that learners gain comprehensive insights into current IT practices and professional development. Through hands-on training, students can prepare for a vast array of job roles associated with the IT sector.

By completing one of the Service Desk Analyst courses in Maitland, you’ll also be on the path to exciting career opportunities. Roles such as IT Support Officer, Cloud Engineer, and IT Manager are just a few of the possibilities awaiting you. With the demand for skilled IT professionals on the rise, this training could be the key to unlocking your potential in the rapidly evolving tech landscape.

Furthermore, our Service Desk Analyst courses in Maitland not only focus on technical skills but also emphasize the importance of customer support and communication, which are vital for several job roles, such as Help Desk Support and ICT Support Engineer. Embrace the opportunity to elevate your career by enrolling in these courses; they promise to be a worthwhile investment in your future. Secure your spot today and take the first step towards a rewarding career in IT!