How do I become a Service Desk Analyst in Melbourne?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Melbourne
The following providers offer Service Desk Analyst courses in Melbourne, Victoria.
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you’re looking to launch a rewarding career in the IT sector, our comprehensive selection of Service Desk Analyst courses in Melbourne is the perfect starting point. Designed for both beginners and experienced learners, these courses cater to a wide range of skill levels. For those new to the field, consider enrolling in the Certificate III in Information Technology ICT30120 or the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120. Expertly delivered by renowned training providers like Kangan Institute and VU, these courses give you the foundational skills needed to thrive in a fast-paced IT environment.
For those with prior experience or qualifications, advanced options such as the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 are ideal for enhancing your qualifications and career prospects. These advanced Service Desk Analyst courses in Melbourne allow you to build on your existing knowledge while ensuring you stay ahead in this ever-evolving industry. Key training providers such as AIDT contribute significantly to your learning journey, offering quality education right in the heart of Melbourne.
Selecting the right course is essential, and Melbourne hosts several reputable training options tailored specifically to the Service Desk Analyst role. Whether you choose beginner courses like the Entry to Tech Skill Set ICTSS00109 or opt for advanced certifications, the vibrant educational landscape ensures you receive quality training. Discover more about your options for Service Desk Analyst courses in Melbourne by exploring our extensive list of offerings at Courses.com.au, and take the first step towards a successful career in the IT field today!