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Service Desk Analyst Courses in Melton

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Melton?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you’re looking to kickstart your career as a Service Desk Analyst, you’re in the right place! The Service Desk Analyst courses in Melton provide you with the essential skills and knowledge to thrive in this rewarding field. With 7 courses available, you have ample opportunity to find the right fit for your career aspirations. Training providers in your local area, such as Victoria University offering the Certificate III in Information Technology and Milestones International College providing the Certificate IV in Information Technology, are known for their quality education tailored to meet industry standards.

Becoming a Service Desk Analyst opens the door to various exciting career paths. Once you become proficient in supporting IT systems, there are multiple roles you may consider exploring, such as an IT Support Officer, or even advancing to positions like IT Operations Manager or Enterprise Architect. Each job role offers unique challenges and opportunities, enabling you to gain valuable experience in the IT sector.

As you embark on your learning journey in Melton, you’ll also discover a supportive network of professionals and peers who are equally passionate about the IT industry. For those keen on security, consider focusing on roles like a Security Analyst or a Cyber Security Specialist. Alternatively, if you see yourself working more closely with network systems, positions such as Network Engineer and Network Administrator could be appealing. The skills you learn in your Service Desk Analyst courses will serve as a strong foundation for advancing in these directions.

In Melton, the demand for skilled IT professionals like Service Desk Analysts is on the rise, making now an excellent time to invest in your training. With the expertise gained from local institutions, paired with the numerous career possibilities—including Help Desk Support and ICT Support Officer—you’ll be well-prepared to enter the industry. Don’t hesitate to explore the Service Desk Analyst courses in Melton and take the first step toward a vibrant and fulfilling career in IT!