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Service Desk Analyst Courses in Mildura

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Mildura?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

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Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're looking to enter the growing field of IT, the Service Desk Analyst courses in Mildura provide a fantastic opportunity to kickstart your career. Whether you are starting from scratch or wish to enhance your existing IT skills, there is a range of options designed to cater to both beginners and experienced learners. With 7 courses available, you can find the perfect fit to help you thrive in this dynamic environment.

For those completely new to the field, beginner courses such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 are excellent starting points. These courses provide foundational knowledge that is essential for a Service Desk Analyst role, making it easier for you to start your journey in Mildura. Other options, like the Certificate III in Information Technology (Basic Cyber Security Awareness), are tailored to equip you with vital skills critical in today’s digital age.

For learners who already have experience, advanced courses like the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220 provide the knowledge needed to excel further in your career. Additionally, you can explore the Certificate IV in Information Technology (Cloud Computing) to gain specialisation in important areas rapidly growing within the industry. Each of these advanced options ensures that you are well-prepared for the complexities of IT and Support roles.

The Information Technology courses in conjunction with focused studies like IT Support and IT Networks and System Administration can further augment your skills, providing a comprehensive educational experience that’s essential in securing a role as a Service Desk Analyst. Enrol today and embark on your journey towards a rewarding career in IT with the available Service Desk Analyst courses in Mildura. Your future in technology starts here.