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Service Desk Analyst Courses in Orange

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Orange?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're looking to enhance your career prospects with Service Desk Analyst courses in Orange, you're in the right place. This vibrant region offers numerous opportunities for aspiring IT professionals, particularly in the bustling field of information technology. With the right training, you can acquire the essential skills needed to support organisations in managing their IT systems efficiently. By enrolling in one of the available courses, you can be well on your way to a rewarding career as a IT Support Officer, or even as a Network Administrator.

The demand for qualified Service Desk Analysts is continually growing. In Orange, there's a wealth of training providers, recognised by industry bodies, who can equip you with the knowledge necessary to excel in roles such as Cloud Engineer or Security Analyst. By taking a course in this field, you will develop expertise in troubleshooting, customer service, and technical support, which are vital skills for career advancement in the IT sector. Consider exploring the broader Information Technology courses available to give your career an extra edge.

As you pursue Service Desk Analyst courses in Orange, you may also discover your interest in related roles that can expand your career path. For instance, positions like IT Specialist or Network Engineer can be appealing options after gaining foundational skills. The training you receive will help prepare you for various IT roles that are essential in maintaining efficient business operations within the Orange community.

In addition to the technical skills you'll acquire, these courses serve as a gateway to understanding the fast-evolving IT landscape of Orange and beyond. As you advance in your studies, consider looking into specialised fields such as Cloud Support Technician or Technical Project Manager. Engaging in IT Support studies can also lead to opportunities as a Computer Systems Engineer or Cyber Security Specialist. The possibilities are abundant, and with the right training, you can seize the opportunity to thrive in the IT field.