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Service Desk Analyst Courses in Queanbeyan

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Queanbeyan?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in Queanbeyan

The following providers offer Service Desk Analyst courses in Queanbeyan, New South Wales.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Mid City College
45100
1
Canberra Business and Technology College
40882
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

All service desk analyst courses

Service Desk Analyst careers

Are you interested in pursuing a career in technology? Enrolling in Service Desk Analyst courses in Queanbeyan could be your first step towards a fulfilling role in the ever-evolving IT landscape. Service Desk Analysts play a crucial role in supporting businesses by ensuring seamless IT operations and providing exceptional customer support. By completing these courses, you will equip yourself with the skills necessary to thrive in various job roles, such as IT Support Officer or IT Specialist.

Queanbeyan, located in the Australian Capital Territory, is vibrant with numerous opportunities in the information technology sector. By taking Service Desk Analyst courses in Queanbeyan, you can prepare for an engaging career in IT while benefiting from the local job market. Additionally, these courses may lead you to explore related roles such as Network Manager or even advanced positions like IT Director.

In order to become a successful Service Desk Analyst, you will gain essential skills in troubleshooting, problem-solving, and customer interaction. The curriculum of Service Desk Analyst courses in Queanbeyan will give you a solid foundation in IT support, which is vital for various career paths, including those of a Security Analyst or Cloud Engineer. Whether you are just starting or looking to upskill, these courses will set you on the right path.

The flexible course offerings in Queanbeyan cater to diverse learning preferences, allowing you to enhance your knowledge and skills at your own pace. Networking with peers and industry professionals during these courses can lead to potential job opportunities in roles such as ICT Support Officer or even as a Network Engineer. By choosing to invest in your career with Service Desk Analyst courses in Queanbeyan, you can build a robust professional network that could prove invaluable in your career journey.

In conclusion, obtaining certification through Service Desk Analyst courses in Queanbeyan is a smart choice for anyone looking to start or advance their career in the IT industry. The skills and knowledge gained will not only prepare you for pivotal roles such as Technical Project Manager or Help Desk Support, but also empower you to excel in a dynamic field that is crucial to the success of businesses today. Take the leap into a rewarding career in IT and explore the opportunities that await in Queanbeyan.