All careers

Service Desk Analyst Courses in Rockingham

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Rockingham?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

Author Image Courses.com.au Team

Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

Author Image Courses.com.au Team

Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

Author Image Courses.com.au Team

Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're looking to launch a rewarding career as a Service Desk Analyst, Rockingham offers a variety of exceptional courses designed to equip you with the necessary skills and knowledge. With a selection of 7 courses available, learners can choose from both beginner and advanced offerings to suit their experience level. Explore the range of opportunities at Courses.com.au, specifically tailored for aspiring professionals in the thriving tech landscape of Rockingham, 6168 Australia.

For those new to the field, there are 4 beginner Service Desk Analyst courses in Rockingham that provide a strong foundation in Information Technology. Popular choices include the Certificate III in Information Technology ICT30120, the Certificate III in Information Technology (Basic Cyber Security Awareness) ICT30120, and the Entry to Tech Skill Set ICTSS00109. These courses are designed to cater to learners with no prior experience, ensuring a comprehensive introduction to the skills essential for a successful career in IT support.

Experienced learners seeking to advance their careers can explore 3 advanced courses that delve deeper into Information Technology concepts. Notable offerings include the Certificate IV in Information Technology ICT40120 and the Advanced Diploma of Information Technology ICT60220. For those particularly interested in cloud computing, the Certificate IV in Information Technology (Cloud Computing) ICT40120 is an excellent option. These advanced courses are designed for individuals with prior qualifications or experience, ensuring they build upon existing knowledge effectively.

By enrolling in Service Desk Analyst courses in Rockingham, you'll gain access to training providers recognised by their relevant industry bodies or Registered Training Organisations (RTOs). This guarantees that you are receiving high-quality education that meets industry standards. Additionally, these courses cover critical areas of study, including Information Technology, IT Support, and IT Networks and System Administration, ensuring comprehensive readiness for the job market.

Service Desk Analyst courses in Rockingham and take the first step towards a rewarding future.