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Service Desk Analyst Courses in Sunbury

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Sunbury?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you are considering a career as a Service Desk Analyst in Sunbury, you are making a wise choice in today’s technology-driven world. Service Desk Analysts are essential figures within organisations, providing support and solutions to complex IT issues. The abundance of Service Desk Analyst courses in Sunbury equips individuals with the necessary skills to thrive in this rapidly evolving field. These courses cover critical areas such as IT support, customer service skills, and problem-solving techniques—essential tools for success in the role. With a strong base in Information Technology, students can unlock numerous opportunities in both local enterprises and multinational companies.

Sunbury offers a vibrant community and a growing job market for aspiring IT professionals. Completing your training here will not only provide you with the technical knowledge needed to excel but also connect you with local employers looking for skilled Service Desk Analysts. This geographical advantage means networking opportunities and potential job placements are within reach. Alongside Service Desk Analyst courses, there are related career paths, including roles such as IT Support Officer, Network Technician, and Systems Administrator, that can further enhance your career prospects in the IT sector.

Moreover, the presence of Registered Training Organisations (RTOs) in Sunbury ensures that the education you receive meets industry standards, empowering you to stand out in a competitive marketplace. As technology continues to advance, staying abreast of new developments and insights through continuous learning is crucial. Enrol in one of the many Service Desk Analyst courses in Sunbury today and take the first step towards a rewarding career that promises growth, challenge, and satisfaction in the dynamic world of Information Technology.