How do I become a Service Desk Analyst in Sydney?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Sydney
The following providers offer Service Desk Analyst courses in Sydney, New South Wales.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
HiTech Institute Australia
46182
1
Abbey College Australia
91136
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're looking to kick-start your career in IT support, then the Service Desk Analyst courses in Sydney are an excellent starting point. These courses cater to individuals at various levels, from complete beginners with no prior experience to seasoned professionals looking to deepen their skills in the information technology domain. For beginners, popular courses such as the Certificate III in Information Technology ICT30120 and the Entry to Tech Skill Set ICTSS00109 provide a solid foundation in essential IT skills, preparing you to effectively support users and troubleshoot technical issues.
Experienced IT professionals have the opportunity to advance further through comprehensive programs like the Certificate IV in Information Technology ICT40120 or the Advanced Diploma of Information Technology ICT60220. These advanced courses are tailored for those who already possess a basic understanding of IT concepts and wish to specialise. Completing such courses can significantly enhance your employability and capabilities, opening doors to various roles in the IT landscape.
In addition to foundational and advanced training, the Service Desk Analyst courses in Sydney provide insights into several related job roles that may interest you. For instance, upon successful completion of your course, you may wish to explore opportunities as an IT Support Officer, Network Engineer, or Security Analyst. These roles require a mix of technical skills and problem-solving capabilities that you will develop through your training.
The vibrant city of Sydney is a prime location for pursuing your education as a Service Desk Analyst, boasting numerous Registered Training Organisations (RTOs) that deliver quality education. The courses available not only equip you with the necessary skills but also offer the potential for networking opportunities within the local IT community. With a variety of institutions to choose from, aspiring professionals can find the right course tailored to their individual circumstances and career goals.
Investing in your future through Service Desk Analyst courses in Sydney is a wise decision for anyone looking to grow in the ever-evolving world of technology. Whether you're starting from scratch or seeking to enhance existing skills, you’ll find that the diverse range of courses available at Courses.com.au can help you embark on a successful IT career. Start your journey today by exploring the courses and potential career paths that await you in the bustling city of Sydney.
