How do I become a Service Desk Analyst in Townsville?
Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.
Course providers in Townsville
The following providers offer Service Desk Analyst courses in Townsville, Queensland.
Upskilled
40374
5
MCI Institute
91088
1
Lumify Learn
45994
3
Academy IT
40358
1
Australian College of Business and Training
40493
1
Sydney School of Business and Technology
90438
1
Sydney Metro College
41204
1
Skyline International College
45233
1
Canberra College of Management and Technology
45648
1
Australian Academy of Advanced Skills
45240
1
Harbour City College
41502
1
Common questions
In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.
Courses.com.au Team
Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.
Source: Australian Government Labour Market Insights
Courses.com.au Team
Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.
Courses.com.au Team
Related career opportunities
Browse occupations related to Service Desk Analyst
Further reading
What Skills Does a Data Analyst Need?
25th November 2022
Career Spotlight: Computer Network Professionals
26th November 2019All service desk analyst courses
- ICT30120 Certificate III in Information Technology (Basic Cloud Computing)
- ICT30120 Certificate III in Information Technology (Basic Cyber Security Awareness)
- ICT40120 Certificate IV in Information Technology
- ICT60220 Advanced Diploma of Information Technology
- ICT30120 Certificate III in Information Technology
Service Desk Analyst careers
If you're looking to kickstart your career in the IT field, enrolling in Service Desk Analyst courses in Townsville is an excellent choice. The role of a Service Desk Analyst is critical in providing technical support and ensuring that IT services run smoothly. This position opens doors to various career paths and offers invaluable skills that are in high demand across many industries. With several Registered Training Organisations (RTOs) available in Townsville, you can find the right course that suits your needs and schedule.
Townsville, known for its vibrant community and growing technological landscape, provides an ideal backdrop for students pursuing a career in IT. As a part of your studies, you can explore related fields such as Information Technology, where you'll gain foundational knowledge that enhances your capabilities as a Service Desk Analyst. Alternatively, consider specialising further in areas like IT Support or IT Networks and System Administration, both of which align closely with the skillset required for successful Service Desk Analysts.
Beyond the immediate benefits of Service Desk Analyst courses in Townsville, students can also explore a variety of related job roles that pique their interest. Positions such as IT Support Officer, Cloud Engineer, and Network Manager are ready for those who invest in their education and training. As the IT landscape evolves, roles like Cyber Security Specialist and Cloud Architect are becoming increasingly relevant, creating a wealth of opportunities for graduates. With the right training, you can position yourself as a competitive candidate in these exciting fields.
Enrolling in courses within Townsville not only provides you with a solid education but also offers the advantage of networking opportunities. Engaging with industry professionals and fellow students can foster valuable connections that may lead to job opportunities or collaborations in the future. With a strong focus on practical training and real-world applications, these courses prepare you for a successful career as a Service Desk Analyst and beyond.
The journey to becoming a proficient Service Desk Analyst starts with the right education. Explore the diverse options available to you in Townsville and take the first step towards a rewarding career in IT. Investigate the various career paths that arise from a strong foundation in this field, and let your ambitions soar as you gain the skills and knowledge essential for success. Remember, the future is bright for Service Desk Analysts, especially in a thriving city like Townsville!
