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Service Desk Analyst Courses in Wangaratta

Service Desk Analysts troubleshoot software and hardware issues, providing technical support via phone, chat, and email for various organisations.

How do I become a Service Desk Analyst in Wangaratta?

Get qualified to work as a Service Desk Analyst with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Service Desk Analyst generally earns $1,300 per week ($67,600 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience and technical expertise you can expect a higher salary than people who are new to the role.

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Opportunities for Service Desk Analysts are expected to grow strongly over the next 5 years as more than 62,000 jobs open up around the country. Service Desk Analysts are employed by IT firms, hardware and software companies, private enterprise, educational bodies, and government departments.

Source: Australian Government Labour Market Insights

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Service Desk Analysts need a solid ICT background or formal qualifications. The Certificate III in Information Technology or the Certificate IV in Programming are excellent ways to get started. Both qualifications can be completed in 12-18 months.

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Further reading

What is the Role of a Business Analyst?

14th October 2022

What Skills Does a Data Analyst Need?

25th November 2022

Career Spotlight: Computer Network Professionals

26th November 2019

Service Desk Analyst careers

If you're looking to start a rewarding career as a Service Desk Analyst in Wangaratta, you are in the right place. There are several excellent Service Desk Analyst courses in Wangaratta designed to equip you with the necessary skills for success in this dynamic field. With a variety of offerings ranging from beginner courses, such as the Certificate III in Information Technology ICT30120 to advanced qualifications like the Certificate IV in Information Technology ICT40120, there’s something suitable for everyone regardless of your experience level.

Wangaratta is home to a number of Registered Training Organisations (RTOs) that facilitate these valuable courses. One of the prominent training providers in the area is GOTAFE, which offers a range of vocational education and training tailored to meet industry standards and demands. Their courses, such as the Certificate IV in Information Technology (Cloud Computing), not only deliver essential knowledge but also help you stand out in the competitive job market.

For those who may be just starting, there are outstanding beginner options like the Certificate III in Information Technology (Basic Cyber Security Awareness). Discover the entry-level skills you need to thrive as a Service Desk Analyst. As you progress in your career, consider advanced courses that further enhance your expertise, such as the Advanced Diploma of Information Technology ICT60220.

Exploring related job roles could also be beneficial as you decide your career path. You might be interested in roles such as an IT Support Officer or a Network Engineer. Wangaratta offers a myriad of career opportunities within IT, including positions like Cloud Engineer and Security Analyst, providing plenty of room for growth and advancement.

Taking the first step toward becoming a Service Desk Analyst doesn't have to be daunting. With the support of local providers such as GOTAFE and a variety of tailored courses available, you'll be well on your way to achieving your career aspirations. Start exploring the diverse Service Desk Analyst courses in Wangaratta today and unlock a future filled with potential and opportunity!