Visitor Information Officer

A Visitor Information Officer is responsible for providing travelers and tourists with accurate and helpful information about local attractions, accommodations, transportation, and events. They work at visitor centers, tourist information booths, or community hubs, assisting visitors by answering inquiries, distributing brochures, and offering recommendations to enhance their experience.

The role often involves using computer systems to manage bookings or provide up-to-date travel information. Excellent communication and customer service skills are essential, as Visitor Information Officers act as ambassadors for their region, ensuring visitors have a positive and memorable experience. They may also collaborate with local businesses and tourism operators to promote services and events.

Future demand Medium
Average yearly income $46,800
Skill level Unknown

How do I become a visitor information officer?

All skill levels Beginner Experienced
SIT40222

Certificate IV in Guiding
On Campus
4 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Guide Tour Driver Outdoor Adventure Guide
Nature Guide Adventure Guide Visitor Information Officer
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Tour Guide Tour Driver Outdoor Adventure Guide Nature Guide Adventure Guide Visitor Information Officer + 3 more
BSB30120 & SIT20122

Dual Certificate III in Business & Certificate II in Tourism
On Campus
2 years
$265
  • There are no mandated entry requirements.
Additional requirements may apply.
Administrative Assistant Receptionist Data Entry Operator
Customer Service Representative Office Assistant Visitor Information Officer Retail Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Administrative Assistant Receptionist Data Entry Operator Customer Service Representative Office Assistant Visitor Information Officer Retail Assistant + 4 more
*Showing course fees for all providers. Some providers may not be available in your area.

Further reading

How do I apply for an English course?

2nd June 2025

Top tips for making the most of your Australian study experience

20th May 2025

What visa do I need to study in Australia?

13th May 2025