This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersHow do I become a Visitor Information Officer?
Get qualified to work as a Visitor Information Officer with a course recognised across Australia. Speak to a training provider to learn more.
Related career opportunities
Browse occupations related to Visitor Information Officer
Further reading
Common Mistakes International Students Make When Learning English
7th October 2025
English Language Tests: Which One Should You Take?
29th September 2025All visitor information officer courses
Visitor Information Officer careers
A Visitor Information Officer is responsible for providing travelers and tourists with accurate and helpful information about local attractions, accommodations, transportation, and events. They work at visitor centers, tourist information booths, or community hubs, assisting visitors by answering inquiries, distributing brochures, and offering recommendations to enhance their experience.
The role often involves using computer systems to manage bookings or provide up-to-date travel information. Excellent communication and customer service skills are essential, as Visitor Information Officers act as ambassadors for their region, ensuring visitors have a positive and memorable experience. They may also collaborate with local businesses and tourism operators to promote services and events.
