Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
The estimated fee reflects the price range across training providers in Australian Capital Territory.
The course fee is determined by each individual provider and may vary depending on factors like study mode and student support availability.
The Certificate II in Retail Services will prepare you for the following roles.
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
A Visual Merchandiser prepares displays of products in a retail environment. You might market new products, create seasonal displays or display mer...
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and...
Compare all providers for the available in Australian Capital Territory to find the right fit for you.
The Certificate II in Retail Services is an excellent qualification for anyone looking to kickstart a career in the vibrant retail industry of the Australian Capital Territory (ACT). Offering a blend of theoretical knowledge and practical skills, this course prepares students for various roles in retail, such as Customer Service Representative, Retail Assistant, and Sales Assistant. The training equips individuals with the essential skills required by employers in the local market, helping them shine in a competitive environment.
For those residing in Canberra and surrounding areas, AUSCHS (Australian College of Higher Studies) stands out as a key training provider, offering the Certificate II in Retail Services through a blended delivery mode. This unique approach combines online learning with face-to-face interactions, allowing students to gain real-world experience while receiving comprehensive support. The physical presence of this training provider in the ACT makes it a convenient choice for those who prefer direct engagement with instructors and peers.
Enrolling in the Certificate II in Retail Services course not only provides students access to vital industry knowledge but also opens doors to specialised areas of study. This programme links well with various fields such as Business courses, Retail courses, and Retail Operations. Furthermore, students can delve into Customer Engagement and Merchandising to enhance their skillset further, making them more marketable in various retail roles.
Students who complete the Certificate II in Retail Services often find themselves well-prepared for positions that require strong customer service and retail skills. Beyond the core roles mentioned earlier, this qualification also leads to opportunities as a Cashier and a Visual Merchandiser, allowing graduates to explore diverse pathways in the retail sector. The comprehensive training provided ensures that graduates are equipped with the confidence and competence to thrive in various environments.
