Entry requirements set by ASQA are the basic qualifications and criteria that students must meet before enrolling in a nationally recognised course.
These requirements ensure students have the skills and knowledge needed to undertake this course.
The estimated fee reflects the price range across training providers in Northern Territory.
The course fee is determined by each individual provider and may vary depending on factors like study mode and student support availability.
The Certificate II in Retail Services will prepare you for the following roles.
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
A Visual Merchandiser prepares displays of products in a retail environment. You might market new products, create seasonal displays or display mer...
A Sales Assistant plays a key role in retail environments by providing excellent customer service, assisting customers with product selection, and...
Compare all providers for the available in Northern Territory to find the right fit for you.
If you're considering a career in retail, the Certificate II in Retail Services is an excellent starting point. This qualification equips you with essential skills that are highly valued by employers across the Northern Territory, including roles such as Customer Service Representative, Retail Assistant, and Cashier. With a focus on customer engagement and retail operations, this course prepares you to thrive in a fast-paced retail environment.
Several training providers in the Northern Territory offer the Certificate II in Retail Services, with flexible online delivery options. You can explore courses from providers such as WTS, Australian College of Training, TIAWA, and South Regional TAFE. Each of these organisations is either a Registered Training Organisation (RTO) or recognised by relevant industry bodies, ensuring you receive high-quality training.
Throughout the course, you'll cover various fields of study including Business courses and Retail courses, giving you a well-rounded education. Additionally, units on Merchandising and Customer Engagement will help you master the art of connecting with customers, which is fundamental in the retail sector. By honing these skills, you’ll increase your employability in one of Australia’s key industries.
The benefits of obtaining a Certificate II in Retail Services extend beyond just getting a job; they also prepare you for growth in your chosen field. Graduates often find employment as Visual Merchandisers or Sales Assistants, where they can further develop their talents and embark on exciting career trajectories. The skills acquired during this course can lead to advancement into supervisory and management roles within retail operations.
