ARC Training
Certificate III in Business (Medical Administration)
Nationally Recognised Vocational Education and Training (VET)The BSB30120 Certificate III in Business (Medical Administration) qualification reflects the role of individuals to undertake work in medical or clinical business environments with a focus on customer service and engagement.
Duties at this level would include working with multiple communication channels, providing excellent customer service, adhering to key performance indicators, working in a team environment, providing support to a team, providing technical advice and capturing data. Individuals would work under supervision, but may have some authority to delegate.
This qualification is suitable for those working in various medical administration contexts. Individuals may exercise discretion and judgement using appropriate knowledge to provide technical advice and support to a team.
Delivery mode
ARC Training offers this course through the following delivery modes:
On campus
Work with instructors and classmates in a supportive and collaborative environment.
- 79 George Street Parramatta, NSW
- 307 Peachey Road, Munno Para SA 5115, Australia, SA
Entry requirements
Domestic Students
- There are no mandated entry requirements.
Course fees
Career opportunities
The Certificate III in Business (Medical Administration) will prepare you for the following roles.
Admissions Clerk
An Admissions Clerk handles the administration of patients checking in and leaving hospital. You’ll ensure necessary paperwork is completed and req...
Ward Clerk
A Ward Clerk performs a range of administrative tasks and general duties in a hospital ward. You might answer phone calls and deal with patient and...
Dental Receptionist
A Dental Receptionist performs a range of tasks in the front office of a dental surgery or practice. You might answer phone calls, greet patients a...
Medical Receptionist
A Medical Receptionist works in the office of a hospital, health clinic or medical practitioner. You’ll perform administrative duties such as answe...
Medical Secretary
A Medical Secretary performs a range of administrative tasks in a healthcare facility. You might work at a hospital, at a doctor or specialist’s of...
Clinic Administrator
Clinic administrators are the behind-the-scenes champions of a medical practice, doctor’s clinic or community health centre. They maintain patient...
Patient Services Officer
A Patient Services Officer assists patients in hospitals or clinics by managing records, scheduling, and providing information.
They play a k...
Hospital Receptionist
A Hospital Receptionist is the first contact for patients and visitors, managing records, appointments, enquiries, and admissions.
They play...
Records Clerk
A Records Clerk organises and updates files across workplaces, ensuring records are accurate, secure, and accessible for staff.
They keep inf...
About ARC Training
ARC Training is changing lives by making career development easy. We provide you with quality nationally recognised training courses in business, retail, manufacturing, warehousing, logistics and community services.
For the last 15 years, we have operated as a Registered Training Organisation-ARC Training (RTO# 91007) and helped thousands of students change their life and achieve their dream jobs after gaining our formal qualifications.
