Australian College
Certificate III in Retail
Nationally Recognised Vocational Education and Training (VET)Commence your exhilarating career in retail!
The SIR30216 Certificate III in Retail equips you with the practical skills and knowledge needed to excel in a dynamic retail environment. If you’re aiming to become a sales assistant, customer service representative, or retail supervisor, this nationally recognised qualification sets you on the right path to success in the retail industry.
What You’ll Be Able to Do in the Workplace
Upon completing this course, you’ll gain a range of skills essential for working in retail, allowing you to
- Engage Customers Professionally – Learn how to effectively connect with customers, understand their needs, and provide excellent service to foster customer loyalty.
- Resolve Customer Difficulties – Develop the ability to manage and resolve customer issues with confidence, enhancing the overall customer experience.
- Contribute to a Productive Retail Team – Work effectively in a retail team environment, ensuring smooth operations and a positive work culture.
- Sell Retail Products – Master the art of selling, from understanding the customer’s needs to closing sales, helping to drive business success.
- Manage Stock Efficiently – Receive and handle stock, ensuring smooth inventory management and organised store environments.
- Support Marketing and Promotions – Assist in executing marketing and promotional activities, contributing to the store’s success and brand presence.
- Work Safely and Effectively – Understand workplace health and safety standards to ensure a secure and efficient working environment.
Delivery mode
Australian College offers this course through the following delivery modes:
Online
Set your own study schedule and balance study with your other commitments.
Self-paced completed online in your own time, at your own pace.
This course is delivered using an asynchronous study methodology, utilising mainly online delivery (eLearning) of learning materials and assessment resources.
We provide our students ongoing support throughout the course duration via telephone, emails and/or virtual online meetings, on request.
Entry requirements
Domestic Students
- There are no mandated entry requirements.
This course does not have mandatory entry requirements as outlined in the training package.
However, Australian College has certain admission criteria for this course. Prospective students must:
- be minimum 15 years of age or older at the time of enrolment. Parental consent is required from all students under the age of 18 years
- complete a language, literacy and numeracy test prior to enrolment
- depending on the unit, students may be required to interact with actual or simulated team members, clients and staff and maybe required to participate in audio/video-recorded role-plays with others.
- obtain their Unique Student Identifier (USI) and provide it to Australian College.
- agree to comply with Australian College policies and procedures as published on the website and outlined in the Student Handbook.
- pay all fees as outlined in the Enrolment Terms and Conditions.
Course fees
- NSW Subsidised Training This training may be subsidised by the NSW Government for eligible individuals. Places are limited.
PAYMENT OPTION 1 – $1,400 on enrolment, $1,400 on week 2, $700 on week 3
PAYMENT OPTION 2 – $450 deposit, then $70 weekly (for 50 weeks) = $3,950
PAYMENT OPTION 3 – Zip Money or customise your own payment plan
NSW Smart and Skilled Funding is available for eligible students.
Career opportunities
The Certificate III in Retail will prepare you for the following roles.
Customer Service Representative
Customer Service Representatives interact with an organisation’s clients and customers, helping them with product enquiries, taking orders, and man...
Retail Assistant
A Retail Assistant helps customers in a retail environment such as a small shop or large department store. You might assist with enquiries, provide...
Cashier
A Cashier takes payments from customers and clients in a retail environment, an office or other setting. You might process transactions and provide...
Pharmacy Sales Assistant
A Pharmacy Sales Assistant processes retail sales in a pharmacy. You might receive prescriptions from customers and provide advice on non-prescript...
Retail Team Leader
A Retail Team Leader supervises a team of staff in a retail environment. You might work in a large department or grocery store or work in a special...
Bicycle Sales Assistant
A Bicycle Sales Assistant sells bikes and bike products to customers in a retail environment. You might work in a specialty bicycle store or in a l...
Retail Supervisor
A Retail Supervisor manages a team of staff working in a retail store. You might supervise workers in a particular department or be in charge of a...
About Australian College
Our programmes are tailored to meet the needs of both employers and students, offering flexibility and support throughout your learning journey. By choosing us, you embark on a transformative educational experience that broadens your knowledge and enhances your professional prospects.
Enrol at Australian College, where we are committed to guiding you towards a brighter future by expanding your horizons and illuminating your career pathways.
