This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersA Reservations Agent arranges travel bookings, including transport and accommodations, while providing excellent customer service and managing itineraries.
Get qualified to work as a Reservations Agent with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Reservations Agent generally earns $1,135 per week ($59,020 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
This industry has seen stable employment numbers over the last five years. There are currently 23,600 people working in this field in Australia and many of them specialise as a Reservations Agent. Reservations Agents may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning a career as a Reservations Agent, consider enrolling in a Certificate II in Tourism. This course will prepare you for a role in the tourism and travel industry and cover topics including customer service, working safely and communication. You could also consider a Certificate III in Tourism, a Certificate III in Travel, a Certificate I in Tourism (Australian Indigenous Culture) or a Certificate IV in Travel and Tourism.
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If you're looking to kickstart your career in the hospitality and travel industry, our comprehensive selection of Reservations Agent courses in Melton is an excellent starting point. With 9 courses available, ranging from beginner to advanced levels, you can choose the right pathway based on your experience. Popular options for beginners include the Certificate III in Travel SIT30222 and the Certificate II in Tourism SIT20122. For those with prior experience, the Certificate IV in Travel and Tourism SIT40122 is an excellent choice to expand your skills further.
Studying in Melton means you'll have access to local training providers, either recognised Registered Training Organisations (RTOs) or those endorsed by relevant industry bodies. Courses offered cover vital skills needed for success in various job roles such as a Travel Consultant or an Reservations Manager. Whether you aspire to be a Tour Operations Manager or an Airline Customer Service Agent, each pathway offers excellent training tailored to local industry standards.
Enrolling in Reservations Agent courses in Melton not only equips you with essential knowledge and practical skills but also connects you to a vibrant job market within the region. With informative programmes like the Associate Degree in Resort and Hotel Management, you can prepare for dynamic roles that drive the tourism sector. Explore opportunities that align with your ambitions and set yourself on a path to success in the exciting world of travel and hospitality.