This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersHow do I become a Social Welfare Officer?
Get qualified to work as a Social Welfare Officer with a course recognised across Australia. Speak to a training provider to learn more.
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Common questions
Salaries for social welfare officers in Australia range from $1,714 — $1,940 per week ($89,128 — $100,880 annual salary) before tax. Increase your earning capacity by undertaking a full bachelor’s degree in health and community services or social work. Please note: These are median figures for full-time employees and should be considered a guide only.
Courses.com.au Team
There are currently 42,000 social welfare officers working in Australia right now and opportunities are expected to grow by more than 21% over the next 3 years. They are employed by government departments, community service organisations, healthcare facilities, charities and non-profits.
Courses.com.au Team
Social Welfare Officers have great communication skills and a good understanding of the prevailing social issues and how they impact people (as well the wider community). To be effective, you’ll also need computing skills and be able to prepare documents and use spreadsheets. The best way to start your career as a social welfare officer is to focus on an area you find interesting or have a calling to serve — such as mental health, drug and alcohol, family and domestic violence, youth work, disability, or aged care — then complete a Certificate IV, Diploma, or Advanced Diploma in that field. Alternately, you could enrol in a Bachelor of Social Work or Bachelor of Health and Community Services. All social welfare officers will also benefit from supporting qualifications in counselling, community health, and communication.
Source: Labour Market Insights 2023, Health Education and Training NSW
Courses.com.au Team
Further reading
How to start a career in Social Work
18th May 2021
7 reasons to start a career in community services
15th June 2018Social Welfare Officer careers
Social Welfare Officers support people and families in the community who are struggling with issues like mental health, unemployment, homelessness, isolation, domestic violence, drug and alcohol problems. They usually work one-on-one with clients but are often involved in community outreach programs and other collaborative projects.
As a social welfare officer you could be assessing the needs of a family who is experiencing financial difficulties, referring a client to a drug and alcohol counsellor, or researching social issues and their impacts on your local area. It’s a busy occupation and you’ll definitely be helping a lot of vulnerable people.
