
This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
Explore all careersWelfare Workers assist disadvantaged individuals in accessing social services, conducting assessments, and referring them to appropriate support agencies.
Get qualified to work as a Welfare Worker with a course recognised across Australia. Speak to a training provider to learn more.
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In Australia, a full time Welfare Worker generally earns $1,590 per week ($82,680 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience can you expect a higher salary than people who are new to the industry.
Opportunities for Welfare Workers in Australia are expected to grow strongly over the next 5 years as more than 30,000 jobs open up around the country. Welfare Workers are mainly employed by healthcare and community service organisations.
Source: Australian Government Labour Market Insights
To get started as a Welfare Worker you’ll need a VET qualification (or university studies) in social welfare and community service. Entry level qualifications include: Certificate IV in Mental Health, Certificate IV in Youth Work, Certificate IV Drug and Alcohol, Certificate IV in Community Services. These take 12-18 months to complete. Welfare Workers also require a national police check, a current first aid certificate, and working with children clearance.
Welfare Workers help marginalised, isolated and disadvantaged people access social welfare services and community support. Your daily job involves working one-on-one with clients, liaising with case managers and doing the associated paperwork.
As a Welfare Worker you’ll be interviewing clients and assessing their difficulties, then referring them to the appropriate government agencies and welfare services such as housing, social security, education and healthcare. You could specialise in child welfare, youth services, ageing, disability, or mental health.