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Caseworker Courses

A Caseworker supports clients facing challenges like family issues, unemployment, or mental health, guiding them to suitable support services.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • ACT
      • VIC
      • QLD
      • TAS
      • WA
      • NT
      • SA
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Caseworker?

Get qualified to work as a Caseworker with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Caseworker generally earns $1,625 per week ($84,500 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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This industry is likely to see strong employment growth in coming years. There are currently 20,000 people working in this field in Australia and many of them specialise as a Caseworker. Caseworkers may find work across all regions of Australia.

Source: Australian Government Labour Market Insights

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If you’re planning a career as a Caseworker, consider enrolling in a Bachelor of Social Work. This course covers a range of topics including social work for Indigenous Australians, social justice in practice, public health and wellness, interpersonal skills and communication and social welfare history. You’ll be able to specialise in an area of interest such as mental health, welfare services, homelessness, family support, youth work, drug and alcohol services and corrective services.

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Further reading

How to start a career in case management

20th July 2020

How to start a career in Social Work

18th May 2021

How to start a career in Youth Work

25th May 2021

Caseworker careers

A Caseworker provides assistance to clients who are experiencing difficulties in their life. You might work with people going through issues such as family difficulties, unemployment, homelessness, mental health issues or drug and alcohol abuse. Caseworkers might assess a client’s needs, talk them through available options and help them access relevant support services.

Caseworkers should have excellent interpersonal skills and be able to communicate with people from a range of backgrounds. It’s important you are patient and can understand a client’s individual circumstances. Caseworkers must be organised and able to manage several clients at one time.