This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Tourism Officer assists visitors by planning itineraries, making bookings, coordinating tours, and providing information at attractions.
Get qualified to work as a Tourism Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Tourism Officer generally earns $1,200 per week ($62,400 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working in this industry has grown strongly over the last five years. There are currently 4,700 people employed in this field in Australia and many of them specialise as a Tourism Officer. Tourism Officers may find work across all regions of Australia.
Source: Australian Government Labour Market Insights
If you’re planning to work as a Tourism Officer, consider enrolling in a Certificate II in Tourism. This course covers a range of topics including customer service, communication, cultural sensitivity and avoiding cross-cultural misunderstandings. A Certificate I in Tourism (Australian Indigenous Culture), Certificate III in Guiding, Certificate III in Tourism or a Certificate IV in Travel and Tourism may also be suitable.
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If you are looking to kickstart your career in the tourism industry, there are numerous Tourism Officer courses in Rockhampton designed especially for beginners. These courses are perfect for individuals with no prior experience or qualifications, enabling you to gain foundational skills essential for various tourism roles. With a vibrant local market and a growing economy, Rockhampton offers an ideal context for entering the tourism sector.
Among the most popular beginner options is the Certificate III in Tourism SIT30122, which provides comprehensive training in various aspects of the industry. This qualification not only enhances your knowledge but also prepares you for hands-on roles in tourism. Additionally, the Customer Service Skill Set SITSS00078 focuses on essential customer service skills that are critical for success in any tourism-related position.
Another excellent choice is the Certificate II in Tourism SIT20122, which serves as a stepping stone for those wishing to advance within the field. For those specifically interested in the holiday parks and resorts sector, the Certificate III in Tourism (Holiday Parks and Resorts) SIT30122 is tailored to meet the unique demands of this dynamic area of the industry.
The job roles of a Tourism Officer extend across various fields of study. Exploring opportunities in Tourism, Travel and Hospitality courses can further enhance your career prospects. Specialisations such as becoming a travel agent or focusing specifically on tourism roles, available in Rockhampton, can lead to a fulfilling career. To learn more about pursuing these paths, consider the Travel Agent and Tourism courses designed for aspiring professionals in the area.