Case Management

Browse careers that are in demand now and meet Australia’s future workforce needs.

Youth Case Worker

Youth Case Workers assist children and teens individually, enhancing their lives while managing files and navigating social welfare systems.

Avg yearly income $72,020
Skill level Advanced

Case Manager

Case Managers support clients by assessing needs, developing treatment plans, and coordinating services across various specialities, including mental health.

Avg yearly income $83,200
Skill level Advanced

Case Worker

Case Workers assist individuals and families with challenges by assessing needs, creating plans, and coordinating resources effectively.

Avg yearly income $78,000
Skill level Advanced
Source: Jobs and Skills Australia

Courses in case management

All skill levels Beginner Experienced
CHC32015

Certificate III in Community Services
Blended, On Campus, Online
9 - 12 months
$899 - $4,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Worker Youth Case Worker Welfare Worker
Outreach Worker Peer Support Worker Caseworker Support Worker NDIS Worker Community Support Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Worker Youth Case Worker Welfare Worker Outreach Worker Peer Support Worker Caseworker Support Worker NDIS Worker Community Support Worker + 6 more
CHC52021

Diploma of Community Services
Blended, On Campus, Online
6 - 16 months
$100 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Family Support Worker Social Worker Case Manager
Program Coordinator Community Development Officer Case Worker Crisis Support Worker Client Services Officer
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Family Support Worker Social Worker Case Manager Program Coordinator Community Development Officer Case Worker Crisis Support Worker Client Services Officer + 5 more
CHC42021

Certificate IV in Community Services
Blended, On Campus, Online
6 - 12 months
$0 - $4,300
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Support Worker Community Health Liaison Community Advocate
Case Worker Youth Worker Family Support Worker Community Care Worker Case Manager Community Development Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Support Worker Community Health Liaison Community Advocate Case Worker Youth Worker Family Support Worker Community Care Worker Case Manager Community Development Worker + 6 more
CHC40421

Certificate IV in Youth Work
Blended, On Campus, Online
12 months
$615 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Outreach Worker
Youth Worker Youth Support Officer
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Outreach Worker Youth Worker Youth Support Officer + 2 more
CHC52021

Diploma of Community Services (Case Management)
Blended, On Campus, Online
16 - 24 months
$960 - $6,450
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Mental Health Case Manager Case Manager
Care Coordinator Youth Case Worker
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Mental Health Case Manager Case Manager Care Coordinator Youth Case Worker + 2 more
CHC50421

Diploma of Youth Work
Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Outreach Worker
Youth Worker Youth Support Officer Youth Engagement Officer
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Outreach Worker Youth Worker Youth Support Officer Youth Engagement Officer + 3 more
CHCSS00102

Mental Health Co-existing Needs Skill Set
On Campus, Online
13 weeks
$308 - $1,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Youth Support Worker Social Worker
Mental Health Support Worker Mental Health Case Manager Case Worker Community Support Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Youth Support Worker Social Worker Mental Health Support Worker Mental Health Case Manager Case Worker Community Support Worker + 4 more
CHC50321

Diploma of Child, Youth and Family Intervention
Online
18 months
$6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Youth Worker Family Support Worker
Child Safety Officer Outreach Worker Welfare Worker Youth Case Worker Youth Support Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Youth Worker Family Support Worker Child Safety Officer Outreach Worker Welfare Worker Youth Case Worker Youth Support Worker + 5 more
CHC62015

Advanced Diploma of Community Sector Management
Online
12 months
$6,898
  • There are no mandated entry requirements.
Additional requirements may apply.
Health Services Manager Case Manager Disability Team Leader
Program Manager Aged Care Manager Practice Manager Community Development Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Health Services Manager Case Manager Disability Team Leader Program Manager Aged Care Manager Practice Manager Community Development Manager + 4 more
22660VIC

Course in Identifying and Responding to Family Violence Risk
Online
6 weeks
$500
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Youth Counsellor Outreach Worker
Youth Case Worker Family Counsellor Welfare Worker Youth Support Worker Child Safety Officer Family Support Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Youth Counsellor Outreach Worker Youth Case Worker Family Counsellor Welfare Worker Youth Support Worker Child Safety Officer Family Support Worker + 6 more
CHC43215 & CHC42021

Dual Certificate IV in Alcohol and Other Drugs & Certificate IV in Community Services
Online
15 months
$4,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Support Worker Youth Worker Family Support Worker
Outreach Worker Community Support Worker Case Worker
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Support Worker Youth Worker Family Support Worker Outreach Worker Community Support Worker Case Worker + 3 more
CHC40321

Certificate IV in Child, Youth and Family Intervention
Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $14,107
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Youth Counsellor Youth Worker
Youth Justice Officer Outreach Worker Youth Case Worker Youth Support Worker Child Safety Officer Youth Support Officer
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Support Worker Youth Counsellor Youth Worker Youth Justice Officer Outreach Worker Youth Case Worker Youth Support Worker Child Safety Officer Youth Support Officer + 6 more
CHC52015

Diploma of Community Services (Social Housing)
On Campus
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Community Services Officer Outreach Worker
Housing Officer Support Worker Case Manager Aboriginal Community Care Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Community Services Officer Outreach Worker Housing Officer Support Worker Case Manager Aboriginal Community Care Worker + 4 more
CSC50122

Diploma of Correctional Administration
Blended
12 months
$3,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Compliance Officer Community Corrections Officer Correctional Supervisor
Correctional Case Manager Operations Coordinator Case Manager Parole Officer Probation Officer
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Compliance Officer Community Corrections Officer Correctional Supervisor Correctional Case Manager Operations Coordinator Case Manager Parole Officer Probation Officer + 5 more
CHC82015

Graduate Certificate in Client Assessment and Case Management
Blended, On Campus
8 - 12 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Case Manager Care Coordinator
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Case Manager Care Coordinator

Bachelor of Community Services
Blended, On Campus, Online
3 years
$0 - $65,280
  • There are no mandated entry requirements.
Additional requirements may apply.
Aboriginal Community Care Worker Community Engagement Officer Case Manager
Family Support Worker Community Development Manager Aged Care Manager Community Rehabilitation Worker Disability Employment Consultant Behaviour Therapist Family Therapist Youth Support Officer Community Services Officer
+ 9 more
CHC42221

Certificate IV in Housing (Social Housing and Homelessness Support Work)
Traineeship
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Intake Worker Client Services Officer
Housing Officer Outreach Worker Case Manager Community Development Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Intake Worker Client Services Officer Housing Officer Outreach Worker Case Manager Community Development Worker + 4 more

Bachelor of Community and Human Services
On Campus, Online
3 years
$27,942
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Officer Disability Advocate Mental Health Advocate
Case Manager Family Support Worker Youth Worker
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Officer Disability Advocate Mental Health Advocate Case Manager Family Support Worker Youth Worker + 3 more

Bachelor of Arts (Psychological Science)
Blended, On Campus
3 years
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Case Manager Academic Psychologist Mental Health Advocate
Psychotherapist
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Case Manager Academic Psychologist Mental Health Advocate Psychotherapist + 1 more

Bachelor of Science (Psychological Science)
Blended, On Campus
3 years
$0 - $27,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Advocate Psychological Researcher
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Advocate Psychological Researcher
*Showing course fees for all providers. Some providers may not be available in your area.

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Further reading

How to start a career in case management

20th July 2020

What can you do with a Diploma of Community Services (Case Management)?

8th February 2021

Most popular community services courses

3rd May 2022

All courses

Courses by location