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Case Worker Courses

Case Workers assist individuals and families with challenges by assessing needs, creating plans, and coordinating resources effectively.

    • AI Exposure: Medium

      This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.

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  • This role has a moderate level of AI exposure. AI can enhance efficiency for some tasks, but this job still relies on human skills and decision-making.
      • ACT
      • VIC
      • QLD
      • TAS
      • WA
      • NT
      • SA
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Case Worker?

Get qualified to work as a Case Worker with a course recognised across Australia. Speak to a training provider to learn more.

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Further reading

How to start a career in case management

20th July 2020

What do social workers do?

11th December 2019

How to start a career in Social Work

18th May 2021

Case Worker careers

A Case Worker provides support to individuals and families facing social, emotional, and financial challenges. You might work in healthcare, social services, or community organisations, helping clients access resources and develop improvement plans. Key responsibilities include assessing needs, creating case plans, and coordinating services.

Case Workers play a vital role in clients' lives. You’ll need strong communication and empathy to build trust and advocate for their needs while navigating complex situations to achieve positive outcomes.