Case Worker

A Case Worker provides support to individuals and families facing social, emotional, and financial challenges. You might work in healthcare, social services, or community organisations, helping clients access resources and develop improvement plans. Key responsibilities include assessing needs, creating case plans, and coordinating services.

Case Workers play a vital role in clients' lives. You’ll need strong communication and empathy to build trust and advocate for their needs while navigating complex situations to achieve positive outcomes.

Future demand High
Average yearly income $78,000
Skill level Advanced

How do I become a case worker?

All skill levels Beginner Experienced
Recommended
CHC42021

Certificate IV in Community Services
Blended, On Campus, Online
6 - 12 months
$0 - $4,300
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Community Advocate
Community Care Worker Community Development Worker Community Health Liaison Community Support Worker Family Support Worker Youth Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Community Advocate Community Care Worker Community Development Worker Community Health Liaison Community Support Worker Family Support Worker Youth Worker + 6 more
CHC52021

Diploma of Community Services
Blended, On Campus, Online
6 - 12 months
$100 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Family Support Worker
Community Development Officer Program Coordinator Client Services Officer Crisis Support Worker Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Family Support Worker Community Development Officer Program Coordinator Client Services Officer Crisis Support Worker Social Worker + 5 more
CHC50321

Diploma of Child, Youth and Family Intervention
Online
18 months
$6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Family Support Worker Youth Support Worker
Youth Case Worker Welfare Worker Outreach Worker Child Safety Officer Case Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Worker Family Support Worker Youth Support Worker Youth Case Worker Welfare Worker Outreach Worker Child Safety Officer Case Worker + 5 more
CHCSS00102

Mental Health Co-existing Needs Skill Set
On Campus, Online
13 weeks
$308 - $1,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Support Worker Youth Support Worker Mental Health Worker
Mental Health Case Manager Community Support Worker Case Worker Social Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Support Worker Youth Support Worker Mental Health Worker Mental Health Case Manager Community Support Worker Case Worker Social Worker + 4 more
CHC52021

Diploma of Community Services (Case Management)
Online
24 months
$5,788
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Youth Case Worker Case Worker
Mental Health Case Manager Care Coordinator
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Youth Case Worker Case Worker Mental Health Case Manager Care Coordinator + 2 more
CHC43215 & CHC42021

Dual Certificate IV in Alcohol and Other Drugs & Certificate IV in Community Services
Online
15 months
$4,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Outreach Worker Family Support Worker Community Support Worker
Case Worker Mental Health Support Worker Youth Worker
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Outreach Worker Family Support Worker Community Support Worker Case Worker Mental Health Support Worker Youth Worker + 3 more
CHC52015

Diploma of Community Services (Social Housing)
On Campus
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Aboriginal Community Care Worker Case Worker
Community Services Officer Outreach Worker Support Worker Case Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Aboriginal Community Care Worker Case Worker Community Services Officer Outreach Worker Support Worker Case Manager + 4 more
CHC42221

Certificate IV in Housing (Social Housing and Homelessness Support Work)
Traineeship
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Case Worker Outreach Worker
Client Services Officer Intake Worker Case Manager Community Development Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Case Worker Outreach Worker Client Services Officer Intake Worker Case Manager Community Development Worker + 4 more
11202NAT

Certificate IV in Women's Advocacy
On Campus
12 months
$13,130
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Support Worker Case Worker Family Support Worker
Crisis Support Worker Client Services Officer Support Worker Community Development Officer
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Support Worker Case Worker Family Support Worker Crisis Support Worker Client Services Officer Support Worker Community Development Officer + 4 more
HLTADM010

Facilitate a Coordinated Approach to Client Care
Online
4 days
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Care Coordinator Case Manager Case Worker
Practice Manager Community Support Worker Aged Care Coordinator Allied Health Assistant
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Care Coordinator Case Manager Case Worker Practice Manager Community Support Worker Aged Care Coordinator Allied Health Assistant + 4 more
*Showing course fees for all providers. Some providers may not be available in your area.

Related occupations

Youth Case Worker

Youth Case Workers assist children and teens individually, enhancing their lives while managing files and navigating social welfare systems.

Avg yearly income $72,020
Skill level Advanced

Case Manager

Case Managers support clients by assessing needs, developing treatment plans, and coordinating services across various specialities, including mental health.

Avg yearly income $83,200
Skill level Advanced

Mental Health Advocate

A Mental Health Advocate supports individuals by promoting their rights, accessing services, and navigating mental health systems with empathy and guidance.

Avg yearly income $65,000
Skill level Advanced

Further reading

How to start a career in case management

20th July 2020

What do social workers do?

11th December 2019

How to start a career in Social Work

18th May 2021

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