Case Management

Browse careers that are in demand now and meet Australia’s future workforce needs.

Youth Case Worker

Youth Case Workers assist children and teens individually, enhancing their lives while managing files and navigating social welfare systems.

Avg yearly income $72,020
Skill level Advanced

Case Manager

Case Managers support clients by assessing needs, developing treatment plans, and coordinating services across various specialities, including mental health.

Avg yearly income $83,200
Skill level Advanced

Case Worker

Case Workers assist individuals and families with challenges by assessing needs, creating plans, and coordinating resources effectively.

Avg yearly income $78,000
Skill level Advanced
Source: Jobs and Skills Australia

Courses in case management

All skill levels Beginner Experienced
CHC52021

Diploma of Community Services
Blended, On Campus, Online
6 - 18 months
$100 - $9,900
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Family Support Worker
Community Development Officer Program Coordinator Client Services Officer Crisis Support Worker Social Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Family Support Worker Community Development Officer Program Coordinator Client Services Officer Crisis Support Worker Social Worker + 5 more
CHC32015

Certificate III in Community Services
Blended, On Campus, Online
7 weeks
$899 - $4,950
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Support Worker Youth Support Worker
Community Support Worker Outreach Worker Peer Support Worker Welfare Worker Caseworker NDIS Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Support Worker Youth Support Worker Community Support Worker Outreach Worker Peer Support Worker Welfare Worker Caseworker NDIS Worker + 6 more
CHC42021

Certificate IV in Community Services
Blended, On Campus, Online
6 - 12 months
$0 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Community Advocate
Community Care Worker Community Development Worker Community Health Liaison Community Support Worker Family Support Worker Youth Worker
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Case Worker Community Advocate Community Care Worker Community Development Worker Community Health Liaison Community Support Worker Family Support Worker Youth Worker + 6 more
CHC52021

Diploma of Community Services (Case Management)
Blended, On Campus, Online
12 - 24 months
$5,788 - $7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Youth Case Worker Care Coordinator
Case Manager Mental Health Case Manager
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Worker Youth Case Worker Care Coordinator Case Manager Mental Health Case Manager + 2 more
CHC40421

Certificate IV in Youth Work
Blended, On Campus, Online
12 months
$615 - $4,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Youth Worker
Outreach Worker Youth Support Officer
+ 2 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Case Worker Youth Support Worker Youth Worker Outreach Worker Youth Support Officer + 2 more
CHC50321

Diploma of Child, Youth and Family Intervention
Online
18 months
$6,500
  • There are no mandated entry requirements.
Additional requirements may apply.
Family Support Worker Welfare Worker Youth Case Worker
Youth Worker Youth Support Worker Child Safety Officer Outreach Worker Case Worker
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Family Support Worker Welfare Worker Youth Case Worker Youth Worker Youth Support Worker Child Safety Officer Outreach Worker Case Worker + 5 more
CHC62015

Advanced Diploma of Community Sector Management
Online
12 months
$6,898
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Manager Disability Team Leader Health Services Manager
Practice Manager Case Manager Community Development Manager Aged Care Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Program Manager Disability Team Leader Health Services Manager Practice Manager Case Manager Community Development Manager Aged Care Manager + 4 more
CHC50421

Diploma of Youth Work
Online
12 months
$7,995
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Officer Outreach Worker Youth Worker
Youth Case Worker Youth Support Worker Youth Engagement Officer
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Support Officer Outreach Worker Youth Worker Youth Case Worker Youth Support Worker Youth Engagement Officer + 3 more
CHC40321

Certificate IV in Child, Youth and Family Intervention
Blended, On Campus, Online, Traineeship
6 - 24 months
$0 - $14,107
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Counsellor Youth Case Worker Youth Support Worker
Youth Justice Officer Outreach Worker Child Safety Officer Support Worker Youth Worker Youth Support Officer
+ 6 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Counsellor Youth Case Worker Youth Support Worker Youth Justice Officer Outreach Worker Child Safety Officer Support Worker Youth Worker Youth Support Officer + 6 more
CHC52015

Diploma of Community Services (Social Housing)
On Campus
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Aboriginal Community Care Worker Case Worker
Community Services Officer Outreach Worker Support Worker Case Manager
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Aboriginal Community Care Worker Case Worker Community Services Officer Outreach Worker Support Worker Case Manager + 4 more
CSC50122

Diploma of Correctional Administration
Blended, Online
12 - 24 months
$3,500 - $3,999
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Compliance Officer Probation Officer
Parole Officer Operations Coordinator Correctional Supervisor Correctional Case Manager Community Corrections Officer
+ 5 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Case Manager Compliance Officer Probation Officer Parole Officer Operations Coordinator Correctional Supervisor Correctional Case Manager Community Corrections Officer + 5 more
CHC81215

Graduate Certificate in Statutory Child Protection
Online
24 months
$5,990
  • There are no mandated entry requirements.
Additional requirements may apply.
Child Safety Officer Case Manager
  • There are no mandated entry requirements.
Additional requirements may apply.
Child Safety Officer Case Manager
CHC82015

Graduate Certificate in Client Assessment and Case Management
Blended, On Campus, Online
8 - 24 months
$0 - $5,990
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Case Manager Care Coordinator
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Worker Case Manager Care Coordinator

Bachelor of Community Services
Blended, On Campus, Online
3 years
$29,031 - $67,512
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Engagement Officer Community Services Officer Behaviour Therapist
Family Therapist Community Rehabilitation Worker Disability Employment Consultant Youth Support Officer Case Manager Family Support Worker Aboriginal Community Care Worker Aged Care Manager Community Development Manager
+ 9 more
CHC42221

Certificate IV in Housing (Social Housing and Homelessness Support Work)
Traineeship
24 months
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Case Worker Outreach Worker
Client Services Officer Intake Worker Case Manager Community Development Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Housing Officer Case Worker Outreach Worker Client Services Officer Intake Worker Case Manager Community Development Worker + 4 more

Bachelor of Community and Human Services
On Campus, Online
3 years
$27,942
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Officer Case Manager Youth Worker
Family Support Worker Disability Advocate Mental Health Advocate
+ 3 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Community Development Officer Case Manager Youth Worker Family Support Worker Disability Advocate Mental Health Advocate + 3 more
CHCSS00102

Mental Health Co-existing Needs Skill Set
On Campus
10 weeks
Unavailable
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Support Worker Youth Support Worker Mental Health Worker
Mental Health Case Manager Community Support Worker Case Worker Social Worker
+ 4 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Mental Health Support Worker Youth Support Worker Mental Health Worker Mental Health Case Manager Community Support Worker Case Worker Social Worker + 4 more

Bachelor of Arts (Psychological Science)
Blended, On Campus, Online
3 years
$0 - $43,800
  • There are no mandated entry requirements.
Additional requirements may apply.
Academic Psychologist Mental Health Case Manager Psychotherapist
Mental Health Advocate
+ 1 more
  • There are no mandated entry requirements.
Additional requirements may apply.
Academic Psychologist Mental Health Case Manager Psychotherapist Mental Health Advocate + 1 more

Bachelor of Science (Psychological Science)
On Campus
3 years
$25,800 - $31,227
  • There are no mandated entry requirements.
Additional requirements may apply.
Psychological Researcher Mental Health Advocate
  • There are no mandated entry requirements.
Additional requirements may apply.
Psychological Researcher Mental Health Advocate
CHC52021

Diploma of Community Services (Child, Youth and Family Welfare)
Blended, On Campus, Online
18 months
$0 - $25,200
  • There are no mandated entry requirements.
Additional requirements may apply.
Youth Counsellor Aboriginal Community Care Worker Support Worker
Family Support Worker Youth Support Worker Youth Case Worker Youth Worker Outreach Worker Child Safety Officer Community Care Worker
+ 7 more
*Showing course fees for all providers. Some providers may not be available in your area.

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Further reading

How to start a career in case management

20th July 2020

What can you do with a Diploma of Community Services (Case Management)?

8th February 2021

Most popular community services courses

3rd May 2022

All courses

More about case management courses

Learn how you can make a significant difference in healthcare, specialising in Case Management with a focus on youth, disability, ageing support, and community services, guiding individuals towards better lives in a fulfilling profession.

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