The CHC32015 Certificate III in Community Services (First Point of Contact) equips individuals to greet clients, exchange routine information, prioritise clients’ needs, and provide ongoing support. This qualification prepares entry-level community service workers to offer person-centred services, support individuals in community settings, and assist in implementing community-based programmes. Enquire now for the full list of elective choices, entry requirements, and available enrolment dates.
VET qualifications are nationally recognised and regulated, ensuring all courses meet rigorous standards for quality, relevance, and compliance with industry requirements.
Graduate with the skills you need to start working right away. Build the practical skills and industry knowledge needed to enter the workforce with confidence.
Entry requirements for VET courses include both national standards and additional criteria set by individual Registered Training Organisations (RTOs).
It’s important to review these requirements for each course provider to ensure you meet all necessary prerequisites before applying.
Course fees vary depending on the course provider.
The Certificate III in Community Services (First Point of Contact) will prepare you for the following roles.
A Client Services Officer provides support and assistance to clients, ensuring their needs are met and enhancing their overall experience. You migh...
A support worker provides assistance to those having difficulty living their everyday lives. This aid can come in a variety of forms, including hel...
Community Support Workers provide personal care services to the elderly, people with disabilities, or those experiencing mental health issues. They...
A Case Worker provides support to individuals and families facing social, emotional, and financial challenges. You might work in healthcare, social...
An Intake Worker conducts initial assessments of clients at welfare services such as mental health clinics or drug and alcohol rehabilitation facil...
Outreach Workers raise awareness and educate the general public about issues in the community, such as mental health, then build relationships with...
A Youth Worker supports children and young people who are going through a challenging time. You might provide guidance with issues such as homeless...
Home Care Assistance Workers provide personal care services to elderly, disabled, and vulnerable people in their own homes. The focus of your job r...
Disability Support Workers help those in need live their everyday lives. This hands-on assistance can take many forms, as these professionals aid a...
A Mental Health Support Worker assists individuals with mental health issues in their daily lives and recovery journey. You might work in residenti...
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