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Explore all careersA Client Services Officer assists clients with inquiries and requests, ensuring satisfaction through strong communication and support.
Get qualified to work as a Client Services Officer with a course recognised across Australia. Speak to a training provider to learn more.
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A Client Services Officer provides support and assistance to clients, ensuring their needs are met and enhancing their overall experience. You might work in various sectors, including finance, healthcare, or customer service, handling inquiries, processing requests, and resolving issues. Key responsibilities include maintaining client records, delivering product information, and coordinating with internal teams to address client concerns.
Client Services Officers play a vital role in client satisfaction. You’ll need strong communication and interpersonal skills, enabling you to build relationships and effectively respond to client needs.