Customer Relationship Manager Courses

The FNS41820 Certificate IV in Financial Services is a pathway into the financial services industry and delivers a wide range of business, banking, and client service skills. The course begins with work conduct standards and professional practices of the financial services industry, you’ll then choose elective units and specialisation areas according to your actual job role or career aspirations. Choose from: administration, teamwork, leadership, client service, mortgage lending, working in a business transaction centres, mobile banking services, and much more. Enquire now for the full list of study units, elective availabilities, and upcoming enrolment dates. PLEASE NOTE: always ask your Registered Training Organisation before enrolment if you require approved financial services licencing courses.

Launch your career in business banking with the FNS50922 Diploma of Banking Services Management. This nationally recognised diploma will teach you how to assist business banking customers with commercial and retail lending services. You’ll gain core skills in financial services regulation and compliance, leadership, and relationship building, plus choose electives that support your career in business banking. The course has scope for learning: market analysis, managing premium customer relationships, aligning banking products with customer needs, implementing credit contracts and complex loan structures. Enquire now for the full list of entry requirements, business banking career competencies, and course enrolment openings in your area.