This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Lending Officer reviews and processes loan applications, assesses eligibility, gathers financial data, approves loans, and manages customer interactions.
Get qualified to work as a Lending Officer with a course recognised across Australia. Speak to a training provider to learn more.
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In Australia, a full time Lending Officer generally earns $1,538 per week ($79,976 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The amount of people employed in this job role has fallen slightly in recent years. There are currently 28,500 people working as a Lending Officer in Australia compared to 29,500 five years ago. Lending Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
If you’d like to pursue a career as a Lending Officer, consider enrolling in a Certificate IV in Credit Management. This qualification will give you the skills to assess credit applications and manage overdue customer accounts. You could also consider a Certificate IV in Finance and Mortgage Broking or a Certificate IV in Financial Services.
A Lending Officer processes applications from customers wishing to borrow money. You’ll analyse the information in their application to determine if they are eligible for a loan from your organisation. This might involve collecting financial data such as credit scores or employment details and conducting risk assessments. You’ll make a decision on whether or not to approve their application and determine the amount they can borrow. A Lending Officer, or Loan Officer, may prepare loan documents and liaise with customers during the application process.
Lending Officers should have excellent customer service skills and be able to communicate with people from a range of backgrounds. You’ll need to be able to conduct detailed financial analysis and have a good understanding of lending systems and procedures. Lending Officers need to be organised and be able to work as part of a team.