Relationship Manager

A Relationship Manager works to build loyalty and long term business relationships with clients. You’ll make sure customers have positive experiences with your organisation and deal with any problems that arise. Relationship Managers provide follow up service and may attempt to secure future business. You might collect client feedback and address issues of concern.

Relationship Managers should have excellent customer service abilities and good interpersonal skills. Communication skills are crucial and you’ll need to be able to liaise with clients from a range of backgrounds. Relationship Managers must have good problem solving skills and be able to deal with multiple clients at one time.

Future demand High
Average yearly income $101,400
Skill level Advanced

How do I become a relationship manager?

All skill levels Beginner Experienced
FNS60622

Advanced Diploma of Banking Services Management

Blended, On Campus
12 - 24 months
$0 - $18,000
  • There are no mandated entry requirements.
Additional requirements may apply.
  • There are no mandated entry requirements.
Additional requirements may apply.
*Showing course fees for all providers. Some providers may not be available in your area.

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Common questions

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