Collections Officer Courses

Get the skills you need to become an accounts or payroll officer with the FNS30322 Certificate III in Accounts Administration. This nationally recognised qualification will teach you how to design spreadsheets, use computerised accounting and payroll applications, process financial transactions, produce interim reports, balance accounts and ledgers, communicate with co-workers and supervisors. The course also covers: payroll, records management, reconciliations and more. Enquire now for entry requirements, the full list of study units, and upcoming enrolment opportunities in your area.

Become a qualified debt collector with the FNS30420 Certificate III in Mercantile Agents. This nationally recognised qualification will teach you how to work in the Australian financial services industry, locating individuals and collecting debts. During your studies you’ll be learning the mercantile and credit laws in Australia and your capacity to manage and recover bad debts, monitor and control accounts receivable, repossess property, serve legal documents, and undertake legal action. At the same time you’ll develop a range of soft skills in conflict negotiation, difficult conversations, and managing individuals who are in hardship. Enquire now for entry requirements, debt collection competencies, and upcoming enrolment dates. PLEASE NOTE: licensing for debt collectors is different in each Australian state and territory, please check the licensing requirements with your local authority when enrolling in this course.

Get a senior role at the bank or credit union with the FNS42022 Certificate IV in Banking Services. This nationally recognised qualification has specialisations in customer services, lending, and mobile banking. The course covers: banking products and services, professional practice in the financial services industry, risk management strategies, using business software applications, leadership, and communication. Enquire now for entry requirements, banking services career outcomes, and training providers near you who offer this qualification.