This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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Are you considering a rewarding career as a Collections Officer in Tasmania? Our selection of Collections Officer courses in Tasmania offers a detailed pathway to equip you with the necessary skills and knowledge for this vital role in the finance sector. With a total of four courses available in the region, you can start your journey with beginner options such as the Certificate III in Accounts Administration FNS30322 or the Certificate III in Financial Services FNS30122. These courses are perfect for individuals new to the industry, providing foundational training to set you on the right course.
If you're already experienced and looking to advance your career, the Certificate IV In Credit Management FNS40122 is an excellent choice for those with prior qualifications. This advanced course is tailored for you to deepen your expertise and enhance your employment prospects in the finance sector, paving your way toward higher roles in collections and credit management. Tasmania's unique landscape, along with these well-structured courses, makes for an enriching learning experience.
Furthermore, the Collections Officer job role aligns seamlessly with multiple fields of study, such as Finance courses and Banking and Credit Services. These interconnected areas provide a comprehensive understanding of the financial industry, enriching your skillset as you prepare for a dynamic career. Don’t hesitate to explore the Collections Officer courses in Tasmania and take the first step towards a fulfilling future today!