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Collections Officer Courses in Devonport

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Devonport?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

Collections Officer careers

If you are considering a career as a Collections Officer, there are several excellent Collections Officer courses in Devonport that can help you gain the essential skills and knowledge needed for this role. The region offers a range of Vocational Education and Training (VET) courses, catering to both beginner and experienced learners. For those new to the field, popular beginner courses include the Certificate III in Accounts Administration FNS30322, the Certificate III in Financial Services FNS30122, and the Certificate III in Mercantile Agents FNS30420.

For those with prior experience in finance, the Certificate IV in Credit Management FNS40122 serves as an advanced option to enhance your qualifications and expand your professional opportunities. These courses not only provide theoretical knowledge but also practical skills vital for success in this competitive industry. The Devonport area is home to several Registered Training Organisations (RTOs) that deliver these accredited courses to ensure you receive quality education.

In addition to training for a Collections Officer role, graduates may want to explore related job opportunities within the finance sector. Positions such as Fraud Analyst, Credit Controller, and Finance Specialist may also be appealing. Expanding your qualifications through these finance courses and job roles can provide a dynamic career path, as roles such as Credit Manager and Credit Specialist are essential in today’s financial landscape.

Choosing the right education and nurturing a career in collections is vital in the ever-evolving financial environment of Devonport. Whether you aim to fulfil a role as a Loan Administrator or aspire to be a Banking Officer, the skills gained through the available Collections Officer courses in Devonport can set you up for success. Get started today and explore the courses that best fit your career aspirations in the financial sector.