This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you’re considering a career as a Collections Officer, you'll be pleased to discover the range of Collections Officer courses in Hobart. This picturesque city offers a variety of training options, particularly for those starting out. Popular beginner courses such as the Certificate III in Accounts Administration FNS30322 and the Certificate III in Financial Services FNS30122 are designed for learners with no prior experience, equipping you with the necessary skills and knowledge to succeed in this field. If you have some experience, you can enhance your qualifications with the Certificate IV in Credit Management FNS40122.
Hobart's vibrant job market offers various opportunities for aspiring professionals as they complete their Collections Officer courses in Hobart. Alongside the role of Collections Officer, you might find yourself drawn to related positions such as a Credit Manager or a Credit Controller, both of which play pivotal roles in financial management. Other exciting pathways include becoming a Finance Specialist or a Fraud Analyst, giving you a breadth of options as you navigate your career in finance.
Engaging in one of the range of Collections Officer courses in Hobart is just the first step toward a rewarding career. As you gain valuable expertise, consider roles like the Credit Analyst or Banking Officer. The skills you acquire will open doors to various career paths, including positions such as Loan Administrator or even a Corporate Treasurer. Immerse yourself in Hobart's educational landscape and let your journey to becoming a Collections Officer begin today!