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Collections Officer Courses in South Australia

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in South Australia?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

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10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

Collections Officer careers

Are you looking to start a career as a Collections Officer in South Australia? The Collections Officer courses in South Australia provide a fantastic opportunity for learners at all levels. With a variety of options to choose from, including beginner courses like the Certificate III in Accounts Administration FNS30322 and the Certificate III in Financial Services FNS30122, students can gain the essential skills needed to thrive in this field. For those with prior experience or qualifications, the advanced Certificate IV in Credit Management FNS40122 offers a pathway to deepen your knowledge and advance your career.

In addition to the courses available, aspiring Collections Officers might also be interested in exploring various related career paths. Specialising in roles such as a Credit Manager, Loan Administrator, or even a Fraud Analyst, can open up new opportunities for professional growth. The Collections Officer position is linked to essential fields of study including Finance courses and Banking and Credit Services, ensuring you have a strong educational foundation to support your career aspirations.

The demand for skilled Collections Officers is growing, particularly in major cities like Adelaide and surrounding areas within South Australia. By completing recognized qualifications, you enhance your employability in a competitive job market. Alongside your training, consider gaining pertinent experience through roles such as Credit Controller or Banking Officer, which can provide valuable exposure to the industry.

With a solid understanding of financial processes and outstanding communication skills, a career as a Collections Officer can lead to a rewarding future. Explore the full range of Collections Officer courses in South Australia today and take the first step towards carving out your niche in the finance sector. With the right training, you could soon find yourself working as a Credit Specialist or even a Investment Banker, equipped with the skills and knowledge to succeed in your chosen path.

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