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Collections Officer Courses in New South Wales

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in New South Wales?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Course providers in New South Wales

The following providers offer Collections Officer courses in New South Wales.
Australian Ideal College
91679
1
Grow Training Group
45109
1
Foundation Training Australia
31972
1
TasTAFE
60142
1
Western Sydney University The College
90319
2
Australian Salesmasters Training
6854
1
TAFE NSW
90003
3
TAFE SA
41026
1
Central Regional TAFE
52789
1
South Regional TAFE
52790
1
South Metropolitan TAFE
52787
1
WEA Illawarra
90297
1
MEGA Education
91305
1
Australian Security Academy
30547
1
North East Vocational College
40222
1
Kaplan Professional
90116
1
National Finance Institute
31203
1

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

Choosing a security licence course in Australia: A step-by-step guide for jobseekers

10th November 2023

What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

17th June 2021

All collections officer courses

Collections Officer careers

If you are looking to kick-start your career as a Collections Officer in New South Wales, you’re in the right place. We offer a variety of Collections Officer courses in New South Wales tailored for both beginners and experienced professionals. With five comprehensive courses available, you’ll find the right fit whether you are starting from scratch or looking to further your expertise in accounts and finance. Explore options like the Certificate III in Accounts Administration FNS30322 or the Certificate III in Financial Services FNS30122 for foundational knowledge.

For those aiming to enhance their skills in the field, you can also pursue advanced qualifications. The Certificate IV in Banking Services FNS42022 and the Certificate IV in Credit Management FNS40122 are perfect for experienced learners wishing to advance their career and gain deeper insights into the collections process. These qualifications ensure you meet the current demands of the industry, equipping you with valuable skills that are highly sought after in New South Wales' competitive job market.

Additionally, the role of a Collections Officer is closely tied to several fields of study, particularly finance and banking services. By exploring our finance courses, you can expand your knowledge base while focusing on a specific aspect of collections. The Banking and Credit Services category offers relevant insights that will further enhance your proficiency in managing accounts receivables.

With the growing need for skilled professionals in the collections sector, enhancing your qualifications through our Collections Officer courses in New South Wales could be your next significant career move. The courses provided not only focus on developing the necessary skills but also keep you updated with the trends in the industry. Don’t miss out on this opportunity to build a rewarding career in collections; enrol today!

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