This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
Explore all careersA Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.
Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.
In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.
The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.
Source: Australian Government Labour Market Insights
To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.
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If you're considering a career as a Collections Officer in the vibrant coastal town of Port Macquarie, you're in the right place! With a range of Collections Officer courses in Port Macquarie available, you can obtain the skills and knowledge needed to excel in this essential role. These courses are designed to equip you with the tools necessary for success in debt collection and financial management, making you a valuable asset in various organisations.
Port Macquarie is not only known for its stunning beaches and lush greenery but also for its burgeoning finance sector. By enrolling in one of the Finance courses, you’ll gain a deeper understanding of financial principles that underpin the work of a Collections Officer. Enhancing your financial literacy will help you navigate the complexities of collecting debts while also providing insights into banking practices and customer relations.
In addition to finance, the Banking and Credit Services sector offers specialised training that is directly relevant to Collections Officers. Understanding the intricacies of credit will empower you to negotiate effectively with debtors and manage accounts with confidence. With dedicated training providers in Port Macquarie, you’ll find comprehensive courses that cater to your educational needs and career aspirations.
Embarking on a journey to become a Collections Officer is an exciting opportunity, and there are 4 specific Collections Officer courses in Port Macquarie to choose from. Whether you’re just starting or looking to advance your career, the right training can help you stand out in this competitive field. So why wait? Explore your options today and take the first step towards a rewarding career in collections!