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Collections Officer Courses in Wagga Wagga

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Wagga Wagga?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

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Collections Officer careers

Are you considering a career as a Collections Officer in Wagga Wagga? There are a variety of Collections Officer courses in Wagga Wagga that can help you launch your career in this field. These courses are designed to equip you with the essential skills required for effective collections management, whether you are starting out or looking to advance your existing knowledge.

If you're a beginner with no prior experience, you have several options to choose from. Popular courses include the Certificate III in Accounts Administration FNS30322, which provides foundational knowledge in accounting roles, and the Certificate III in Financial Services FNS30122, focusing on customer service in financial contexts. Those interested in a more specialised path may consider the Certificate III in Mercantile Agents FNS30420, perfect for those aiming to work in the collections industry.

For students with some background in finance, the Certificate IV In Credit Management FNS40122 is an excellent advanced option. This course builds on previous knowledge and allows for specialisation in managing credit processes and exploring strategies for effective debt recovery, offering a significant advantage in the job market.

Upon completing a course, you can explore various job roles related to collections, finance, and banking. Positions such as Credit Manager, Credit Controller, or even Fraud Analyst are just a few of the paths available to you. For those with aspirations of climbing higher in finance, roles like Investment Banker or Corporate Treasurer may be appealing.

In Wagga Wagga, you'll find various learning providers that offer these Collections Officer courses, ensuring that you receive quality training locally. To further enhance your qualifications and employability, consider broadening your horizons by exploring Finance courses or diving into Banking and Credit Services. With the right training and determination, a fulfilling career as a Collections Officer awaits you in the vibrant community of Wagga Wagga.