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Collections Officer Courses in Queanbeyan

A Collections Officer communicates with customers to collect overdue payments, sending reminders and arranging repayment plans while maintaining accurate records.

    • AI Exposure: High

      This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.

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  • This role has a high level of AI exposure. While some human skills are required, many tasks could be automated or replaced by new technology.
      • NT
AI exposure data adapted from Felten, Raj & Seamans (2021). Shortage data sourced from Jobs and Skills Australia (2024).

How do I become a Collections Officer in Queanbeyan?

Get qualified to work as a Collections Officer with a course recognised across Australia. Speak to a training provider to learn more.

Common questions

In Australia, a full time Collections Officer generally earns $1,350 per week ($70,148 annual salary) before tax. This is a median figure for full-time employees and should be considered a guide only. As you gain more experience you can expect a potentially higher salary than people who are new to the industry.

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The number of people working as a Collections Officer has dropped in recent years. There are currently 6,300 people in this job role in Australia compared to 9,300 five years ago. Collections Officers may find work across all regions of Australia, particularly larger towns and cities.

Source: Australian Government Labour Market Insights

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To become a Collections Officer, consider enrolling in a Certificate III in Mercantile Agents. The course covers the legal issues affecting debt collection and looks at topics including locating debtors and serving a court document for debt recovery. You could also consider a Certificate II or III in Financial Services.

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Further reading

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What can you do with a Certificate III in Pathology Collection?

4th November 2021

How to start a career in Legal Services

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Collections Officer careers

If you're looking to pursue a career as a Collections Officer in Queanbeyan, you're in the right place! Our selection of Collections Officer courses in Queanbeyan caters to everyone, from novices to experienced professionals. With four courses available in the area, including popular beginner options like the Certificate III in Accounts Administration FNS30322 and the Certificate III in Financial Services FNS30122, you will gain the basic skills needed to excel in this field.

For those with prior experience or qualifications, the Certificate IV in Credit Management FNS40122 is an excellent choice that provides advanced knowledge and training. These Collections Officer courses in Queanbeyan are provided by reputable institutions like CIT, ensuring that you receive quality education that is recognised in the industry.

Upon completing your training, you may want to explore other related job roles that utilise similar skills. Careers such as a Credit Manager, Credit Controller, or a Credit Officer could be your next steps. In addition, positions like Fraud Analyst and Finance Specialist also align well with the skills developed in collections training.

Queanbeyan offers a vibrant job market for individuals trained in finance and credit management. To broaden your knowledge, you may also consider pursuing further studies in Finance courses or exploring Banking and Credit Services. No matter where your journey leads, our Collections Officer courses in Queanbeyan are the ideal starting point for a rewarding career in this essential industry.